McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
5296 S 9th St, Kalamazoo
(269) 353-4487
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I went thru the drive thru on Saturday 02/03/24. I just ordered an Egg McMuffin and a Carmel Latte. She gives me the Egg McMuffin and tells me to pull forward at which point I asked "won't this get cold while I wait" She completely ignores me. I pulled up and waiting close to 15 minutes for the Latte. It never came. I asked two people who were bringing food out to other people waiting if they could check on my coffee. I was told no both times. Finally, since I was going to be...read full review
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Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's offers a mixed experience, with good food and service, but sometimes rude staff. The drive-thru service was efficient and friendly, with perfectly cooked fries and a delicious shake. The cheerful employee made the visit enjoyable, even going above and beyond. A nostalgic custom burger order was a hit, reminiscent of the good old days. The restaurant is convenient and usually has a friendly team, with staff like David who are always kind and attentive. However, the bathroom is often very dirty, which is a serious issue that needs to be fixed, as it can be dangerous for children. The restaurant tends to get busy at times, leading to longer wait times, but the quality of the food, especially the Big Mac, is consistently good, and staff members work hard to provide good service. Overall, it’s one of the better McDonald's in the area, with attentive managers like Denisha who handle issues efficiently.