It was a wonderful experience. Everything was above and beyond just good. I ordered a porterhouse which I'm still waiting on but everything up to this point has been incredible. Our waiter was wonderful and it was his birthday. A great experience for me and my family.
Jeanette Gonzalez
The food was good , and the manager Alisha was very nice. She went out of her way to be accommodating to us and the other patrons. But the place needs some TLC
Shawna Steele
Server was awesome, Jessica V.!!! Sirloin was good but still kind of grizzly. Very good flavor though :) Coconut shrimp were small but good. Salad was very good!
Sam F.
What the heck is up with this place? I last went there 5 weeks ago and they told me the beer taps were broken. Visit again tonight and the same thing! Fix the dang beer taps! Further, if all draft beers are 86'd, stock up on bottles! NO! Out of all the beers I asked for. I even heard a server tell a customer they were out of lemonade! WHAAAT? Further, service was awful. I understand I was assigned a trainee, but her "trainer" was not even attentive. Seems they had much more important things to tend to in the back than serving customers. Finally, the one constant that I thought I could count on was the food quality at Outback. Outback is always solid. Not today. Makes me wonder if there are so many problems in the front of the store, what's going on in the back? All of this says to me there is a management issue that is spiraling downward.
Trina L
Everything about this place was horrible .. rude overly loud waitress.. no drinks after 20 min .. plastic silverware A manager who made excuses for everything !!
Joseph Allen
What happened!!! This place went from down under to down hill. I understand they are short staffed and service was slower, but Jess made up for that with her personality. We ordered beer but their tap system was broke (apparently a month ago), we ordered the house wine but they did not have that either. I ordered the steak and chicken combo and it looked like they took the piece of chicken off of someone else's plate as it was cooked and then cut in half plus the steak had no flavor. Jess asked the manager come over and she completely skirted addressing any of the issues. This place also is in need of repairs as several of the booth seat are all ripped. There are so many better places in town and we will not be returning.
matt balkin
Great service and good food. Glad to have this option to eat at. Great bread also
Thomas Moore
From the Land Down Under straight to your plate, Outback Steakhouse is a great option any day of the week. Me and the fam took Mom here for a Mother's Day treat and were not disappointed in our experience. Unfortunately, everyone else had the same idea so we choose takeout. The workers serving the Meals-to-Go traffic worked extra hard to accommodate us. They offered us drinks while we waited and made sure we had all of our needs met. Be sure to tip these hard workers extra big when choosing this route. As for the meal itself, be sure to try some blooming onions, they're exceptional! The burgers we're cooked to perfection, but the steak was a little too well done for Mom, which is why I did not give them five stars. Otherwise we had a phenomenal time and we will definitely be back. While you're here, be sure to grab dessert, I hear the Brownie Thunder From Down Under tastes great, even if it does sound like a horrible bathroom experience ?
Chrystal Givans
Great service waitresses on it food good will go again
Luis Aguilar
We got seated then forgotten. I tried flagging people to get us served but after 20-30 mins of just waiting and no one asking for drinks we left. Wont come again
I ordered on DoorDash just now and got the notification that my order was confirmed by the restaurant. My dasher comes there and the guy says they do not have my order. I call outback and the guy has an attitude and tells me they are closed and do not have my order. Outback closes at 10 pm and it is currently 9:43 and I placed the order about 20-30 minutes before that. I asked why they were closed if it says they are open until 10 pm. The guy has an attitude and says "we closed early" and hangs up on me. Horrible service.
Sarah Shaw
Everything was very average, food was underdone or in the case of the bloomin onion not done. Server was very nice but must have been busy because we rarely saw her. Manager dropped the food off and said if there were problems to tell her but we never saw any staff to address our issues. Not mad but probably won't return
Rachel Knapik
Considering they only had a limited amount of staff the service a amazing. Our waitress was on top of everything and did a great job in a stressful environment. The food was good. My daughter wanted Alfredo but didn't want the shrimp that came with either plate. It was no problem to substitute the shrimp out, she had chicken with steak Alfredo. I had steak and shrimp Alfredo, hubby had steak and shrimp and son had a burger. Everything was cooked exactly how we requested it. GREAT JOB, with limited staffing.
Arthur McNabb
I always enjoyed Outback, but lately it is awful. The manager is nice but the managing partner is anything but. Two times this week I went and they could not get the order correct. The steak which was supposed to be medium well came back rare twice. They didn't put on cooler area and cover on the grill they charred it and the third time it was way well done. I was given the meal but not told come back on us so sorry, just well guy is brand new on grill. That is not a way to do hospitality. I chose your restaurant in a pandemic when others won't go out. If you can't get help close until you get back on your feet with training and able to provide service. This was unacceptable. I will never come back and won't recommend. I will be contacting Tampa corporate, this really was awful. No excuse for poor customer service. You aren't being fair to the customer who comes in and expects a good steak for a fair price and to be given sub-par food prep and service. You need to rethink what is best for customer care at this point.
Jeanette Sloan
Steak was cooked well but not heavily seasoned as requested. Mashed potatoes were so dry they crumbled every time i tried to take a bite and the "loaded" upgrade had only a tiny bit of the sour cream so it didn't help. Steakhouse mac and cheese was flavored ok and cooked right but dry and not much cheese anything. Was served with half my steak hanging off the plate.
It was a wonderful experience. Everything was above and beyond just good. I ordered a porterhouse which I'm still waiting on but everything up to this point has been incredible. Our waiter was wonderful and it was his birthday. A great experience for me and my family.
The food was good , and the manager Alisha was very nice. She went out of her way to be accommodating to us and the other patrons. But the place needs some TLC
Server was awesome, Jessica V.!!! Sirloin was good but still kind of grizzly. Very good flavor though :) Coconut shrimp were small but good. Salad was very good!
What the heck is up with this place? I last went there 5 weeks ago and they told me the beer taps were broken. Visit again tonight and the same thing! Fix the dang beer taps! Further, if all draft beers are 86'd, stock up on bottles! NO! Out of all the beers I asked for. I even heard a server tell a customer they were out of lemonade! WHAAAT? Further, service was awful. I understand I was assigned a trainee, but her "trainer" was not even attentive. Seems they had much more important things to tend to in the back than serving customers. Finally, the one constant that I thought I could count on was the food quality at Outback. Outback is always solid. Not today. Makes me wonder if there are so many problems in the front of the store, what's going on in the back? All of this says to me there is a management issue that is spiraling downward.
Everything about this place was horrible .. rude overly loud waitress.. no drinks after 20 min .. plastic silverware A manager who made excuses for everything !!
What happened!!! This place went from down under to down hill. I understand they are short staffed and service was slower, but Jess made up for that with her personality. We ordered beer but their tap system was broke (apparently a month ago), we ordered the house wine but they did not have that either. I ordered the steak and chicken combo and it looked like they took the piece of chicken off of someone else's plate as it was cooked and then cut in half plus the steak had no flavor. Jess asked the manager come over and she completely skirted addressing any of the issues. This place also is in need of repairs as several of the booth seat are all ripped. There are so many better places in town and we will not be returning.
Great service and good food. Glad to have this option to eat at. Great bread also
From the Land Down Under straight to your plate, Outback Steakhouse is a great option any day of the week. Me and the fam took Mom here for a Mother's Day treat and were not disappointed in our experience. Unfortunately, everyone else had the same idea so we choose takeout. The workers serving the Meals-to-Go traffic worked extra hard to accommodate us. They offered us drinks while we waited and made sure we had all of our needs met. Be sure to tip these hard workers extra big when choosing this route. As for the meal itself, be sure to try some blooming onions, they're exceptional! The burgers we're cooked to perfection, but the steak was a little too well done for Mom, which is why I did not give them five stars. Otherwise we had a phenomenal time and we will definitely be back. While you're here, be sure to grab dessert, I hear the Brownie Thunder From Down Under tastes great, even if it does sound like a horrible bathroom experience ?
Great service waitresses on it food good will go again
We got seated then forgotten. I tried flagging people to get us served but after 20-30 mins of just waiting and no one asking for drinks we left. Wont come again
Restaurantji Recommends
I ordered on DoorDash just now and got the notification that my order was confirmed by the restaurant. My dasher comes there and the guy says they do not have my order. I call outback and the guy has an attitude and tells me they are closed and do not have my order. Outback closes at 10 pm and it is currently 9:43 and I placed the order about 20-30 minutes before that. I asked why they were closed if it says they are open until 10 pm. The guy has an attitude and says "we closed early" and hangs up on me. Horrible service.
Everything was very average, food was underdone or in the case of the bloomin onion not done. Server was very nice but must have been busy because we rarely saw her. Manager dropped the food off and said if there were problems to tell her but we never saw any staff to address our issues. Not mad but probably won't return
Considering they only had a limited amount of staff the service a amazing. Our waitress was on top of everything and did a great job in a stressful environment. The food was good. My daughter wanted Alfredo but didn't want the shrimp that came with either plate. It was no problem to substitute the shrimp out, she had chicken with steak Alfredo. I had steak and shrimp Alfredo, hubby had steak and shrimp and son had a burger. Everything was cooked exactly how we requested it. GREAT JOB, with limited staffing.
I always enjoyed Outback, but lately it is awful. The manager is nice but the managing partner is anything but. Two times this week I went and they could not get the order correct. The steak which was supposed to be medium well came back rare twice. They didn't put on cooler area and cover on the grill they charred it and the third time it was way well done. I was given the meal but not told come back on us so sorry, just well guy is brand new on grill. That is not a way to do hospitality. I chose your restaurant in a pandemic when others won't go out. If you can't get help close until you get back on your feet with training and able to provide service. This was unacceptable. I will never come back and won't recommend. I will be contacting Tampa corporate, this really was awful. No excuse for poor customer service. You aren't being fair to the customer who comes in and expects a good steak for a fair price and to be given sub-par food prep and service. You need to rethink what is best for customer care at this point.
Steak was cooked well but not heavily seasoned as requested. Mashed potatoes were so dry they crumbled every time i tried to take a bite and the "loaded" upgrade had only a tiny bit of the sour cream so it didn't help. Steakhouse mac and cheese was flavored ok and cooked right but dry and not much cheese anything. Was served with half my steak hanging off the plate.