Steak 'n Shake

5371 W Main St, Kalamazoo
(269) 349-4631

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Recent Reviews

Had a late night online order to pick up. Got there and they were slammed with doordash and online orders with a handful college kids in the lobby. ALEXIS WAS ABSOLUTELY SLAYING IT!! BAM! ORDER UP! BAM! ORDER UP! One right aftern another and another. Taking the little extra time to be sure the correct order went to the correct person and that all items were accounted for. I wish more people had this level of care and pride in what they did. When my order was ready my interaction...
Relatively good cook time, even better service! Burger happened to be a bit cold and I only had a 5min drive from the location and even put it in a bag that helps preserve the heat so that was a bit disappointing, but could be the two extra veggies I asked on it changing the patty temp. (the onions were cold as if they came from the fridge) overall good though as like I said at the beginning. Great place to get some affordable food on the go!
What are the top customer service at this store. And now that they have their freeze cooked in beef tallow. They have become my favorite fast food restaurant. I can have Fry's again because I do not consume seed oils.
Thank you steak and shake!

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