Wingstop

5021 W Main St, Kalamazoo
(269) 263-2969

Recent Reviews

Sort by
Nicki Cunningham

I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.

David Grant

It’s got to be the worst Wingstop in the Oklahoma City. Metro is Moore Oklahoma slow your food’s never ready when you get there.

Karen Esposito Miller

I ordered delivery and food was missing from my order. when I called to tell them he wanted me to come get it. I already paid delivery fees not my mistake. very bad service for a new area restaurant. Will not return.

Mara Iott

I really enjoy the wings here! It’s a good stop for after work, as I usually get out later than most places are open for.

However, every time I go in late a young woman approaches me and tells me their walk-in orders are closed. This is frustrating because I prefer to pay in cash, and I feel like they just do this to avoid making more orders. Very frustrating and terrible customer service.

Atmosphere: 1

Food: 3

Service: 1

Wyatt Thompson

Placed an order while I’m at work had my grandma go and pick it up she dropped it off and I start going through the bag I’m missing half my order the bag is covered in grease and sauces and have been on hold for 10 minutes trying to get this fixed

Food: 1

Service: 1

Mont Bren

I went for wings today and the service was amazing! 😋 The service was excellent from the moment I arrived until I left. My wings 🍗 were ready, delicious and just the way I like them! The team did an amazing job with my order; everything was perfect. I will definitely be back for more soon, I highly recommend it! #Wings #GoodService #DeliciousFood

Robby McBee

The wingstop in Hobbs New Mexico need to train their staff on customer service. The little girls would rather take selfies than help you out.

methoor rassal

Good stuff

Atmosphere: 4

Food: 4

Service: 5

Jelly Baby

Was waiting to place my order for almost 10min

Atmosphere: 1

Food: 1

Service: 1

C Whitty

I ate here two days ago. They weren't the best wings I've ever had but still delicious none the less. The establishment was clean and orderly. My daughter loved their boneless wings. I'll give them 5 stars for a good experience.

Atmosphere: 5

Food: 5

Service: 5

Chris Aschenbrenner

The wingstop manager in Hewitt TX is absolutely dreadful with how she treats people. She screamed at me and kicked me out of the store when I was there to pick up an order for a customer. I didn't do anything wrong. Shame on you Wingstop for putting such an abusive person in a leadership role. Her conduct reflects on your reputation.

Bridgett D Jones

it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.

Dan Fletcher

One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!

Doug Dugle

This place really needs to stop firing cashiers.

Atmosphere: 3

Food: 4

Service: 1

Desiree Ray

Paid for voodoo fries, got nasty nacho cheese fries. This location sucks!

Atmosphere: 1

Food: 1

Service: 1

Loading...