Black Rock Bar & Grill

Great as always.

Atmosphere: 5

Food: 5

Service: 5

Took an hour and a half to get our food. It took asking three times to get a glass of water (finally got water while asking for a second drink). Then I ordered one of their combo meals and they were out of the kielbasa, so they gave me a substitute steak of my choice (New York strip) and a substitute premium side. I ordered a tuna steak for the side. The stones were too cool to actually cook things well, and I did not get a stone for my tuna steak! Never cooked it, never ate it. Did not have a stone to cook it on. My New York strip was tough. Kim’s salad was wilted. She also ordered the loaded potato upgrade (for additional $) and they forgot to put sour cream on the potato. So she had to ask for some, and then they brought her one of those tiny containers with just a little dab of sour cream in it. After speaking to one of the managers about everything, she said she was taking 15 percent off the bill. After looking at the bill she took $10.49 off a $90 dollar bill, not 15 percent. Then she asked If we wanted a box for our slab of raw tuna! We asked for them to comp the entire meal, except our drinks. They refused. Never going back there again.

Atmosphere: 2

Food: 1

Service: 1

Enjoyed a great meal with my brother Richard.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New England Clam Chowder, Volcano Shrimp Tacos

Love steak and Blackrock!

Atmosphere: 5

Food: 5

Service: 5

1st time went on a Monday. Service was fine, but the food could have been better. The broccoli soup was so thick it stuck to the spoon when turned sideways. The fried pickles were not done, soggy, and greasy. The pretzel n cheese was good and cooking on the rock was an experience. I'd recommend going on a busier night I think it was to slow and the food showed.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: 12 Oz Sirloin Steak, Filet, Black Rock Dueling Pretzel & Cheese Fondue

Grand Rapids has a great eatery in Black

Atmosphere: 5

Food: 5

Service: 5

Very disappointed...out of alot of food...and then had to wait a long time for our food...2 1/2 hours...

Atmosphere: 2

Food: 3

Service: 1

In the year 1999, a film called "The Matrix" was released in theaters. In this film there's a scene where a man eats dinner with the enemy. He knows what's he's eating isn't real, a simulation, but his brain registers smells and taste. That's how my experience went. I have nothing bad to say, I know I sat down and ate food, but a part of me feels like nothing in front of me was what I expected. It's good enough for the unsuspecting casual dining experience, and if prompted, I would give a second going. Maybe next time take the blue pill and try the food court.

Atmosphere: 3

Food: 3

Service: 3

Went here for the first time this past Friday and was seriously disappointed.
The sides were fairly boring and somebody should have told me that using the rock would mean you cook the steak yourself. Our wait staff never mentioned this at all. I had no interest in doing this whatsoever although I can see some people might.
My steak was just okay. This makes me miss the Outback immensely.

Also as an aside, this is at a 6:00 p.m. on Friday night and there was an a soul in there

Atmosphere: 2

Food: 1

Service: 2

Ordered the 6 oz steak that you prepare yourself. Nice that you can cook to your liking. Had an early dinner around 4pm so it was not busy. Maybe 30 persons in all. Asked for steak sauce and was told we are almost out, waiter claimed all bottles are being used? What? Maybe 30 people in there total. When I asked the manager, why don’t you have steak sauce she replied her delivery of sauce didn’t show. Simply don’t understand why a steak house doesn’t have steak sauce? Can’t you run to a local market and buy a few bottles? Not good. Probably will not be back.

Atmosphere: 3

Food: 4

Service: 2

Extremely disappointed. The main course arrived before our House salads and even then, we were missing a salad. We were also shorted 2 of our sides. We told them immediately what we were missing and were told we would get the items right away. Halfway through the meal, our server came and we told him, again, the items we were missing. After several more minutes, the salad came but no sides. Finally a manager came and she said she would adjust our bill. Throughout the entire meal, our drinks sat empty. When the bill came, we were overcharged and she had only reduced our bill by 10%.

Atmosphere: 3

Food: 2

Service: 1

I ordered takeout and ordered my steak rare and was definitely closer to medium rare or medium. The asparagus and mashed potatoes were good and although cooked more than I prefer, the steak still wasn't bad.

Food: 4

Came here with my family. We ordered the lobster dip for the table, and a few of us ordered entrees with soups and salad - notably the lobster bisque and the tortilla soup. The lobster dip appetizer came with pita chips, and the whole thing was greater for an opener. The entrees took a while to come out, and I'm assuming that's because of the black rocks that they needed to heat up. The ones that ordered steak of some kind - the sirloin or the tour of Black Rock - had to cook our own meat at the table. They gave us a quick walk through, and it was a bit awkward trying to cook and slice up the meat right there at the table. Oil got everywhere, and the whole table was smoky. Honestly, I would've preferred it if they just cooked it for me, but it turned out okay. The meat was juicy, and the sides were delicious. Also pictured are the Road House Burger, the Stir Fry, and the Black Rock Brownie for dessert. The brownie was absolutely wonderful, and the pairing of the warm brownie and cold ice cream was perfect.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: 12 Oz Sirloin Steak

The grilled chicken is my go-to item here, but the whole experience of making your food in the black rock is so much fun!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes

Ngl, the SW egg rolls was bussin, and the ribs were on point. My wife and I went here for our 17th anniversary today. Steaks were ok, just not what I expected for the type of money I spent. Overall, it was a good experience, and I'll definitely be back. My waiter was Justin, and he did an excellent job with making sure my wife and I enjoyed ourselves. Thank you!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Mashed Potatoes