Arby's

3283 W Sterns Rd, Lambertville
(734) 568-6060

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Last week, I placed an app order with Arby's on Secor & Sterns. As soon as I submitted the order, the app said there was a communication problem and the order may have not gone through. Grr. So I went into Arby's to inquire about it, and the guy at the counter was so helpful and funny; actually all the rest of the workers were too. I, and another customer who was behind me in line, left the establishment feeling good after having our spirits lifted by that fab Arby's...
Ordered online and stopped in the store to pick up my order. It took about 10 minutes for someone to walk to the front counter to help me. My order was sitting there for the entire 10 minutes. Employees were actively ignoring people in the lobby and only focusing on the drive thru. If I do go back I will go through the drive through given they ignore customers in the lobby.Food was actually good, no problems there.
Very slow here. By the time I got home the food was cold. Ordered a french dip and it was so salty I couldn't eat it. Arby's is usually a treat because it isn't cheap. What good is it if you can't eat it?

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