Dunkin'
$ • Coffee Shops, Donuts
Hours:
8205 W Saginaw Hwy, Lansing
(517) 731-6904
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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Took my Eight-year-old grandson through the drive-through today and we noticed they had a donut decorating kit for $5.99 we purchased it he loved decorating the donuts even named them Not to mention the man at the window was very friendly and even recommended that we show him pictures of his work🥰
I see my previous review was taken down or deleted.
The one where I was told in drive through that if I didn’t like the long wait that I could leave.
The one where the young manager, as well as another fellow employee, both called me an a$$h0le quite loudly to my face numerous times in front of the two 2-year-olds with me and other customers when I went in to ask to speak with a manager. Turns out the manager was also the one working the drive through as well.
This...read full review
Thought there was something wrong with the straw for my iced coffee so I poured it in a different cup when I got home only to find a paper towel or some type of hand wipe in my cup. So disgusting!
Ratings
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
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Dunkin' provides a welcoming experience with friendly and helpful cashiers. Despite being busy, they take the time to assist customers, offering options and making drinks quickly. The sugar-free vanilla lattes are a popular choice, and prices are fair for the delicious coffee. While some customers report that the staff may lack a sense of hustle during busy times, there are standout employees like Paris, who is noted for her hard work, politeness, and ability to remember regular customers. The staff apologizes for any inconvenience and shows kindness, even when understaffed. There are times when customers experience longer waits, especially when there is only one person working, but the team offers helpful suggestions and samples, making customers feel valued. With amazing customer service, Dunkin' stands out, making it a great stop for a quick and tasty treat.