“EDIT: My review won't change, as I am only commenting on my experience at this location/on this day/at this time, however, I would like to make note of the labor disputes. Owners need to pay their workers a fair wage, treat them like the human beings they are instead of tools for profit. After the settlement, I hope the future is bright for the employees at every location and that they receive the respect they deserve. Consider stopping by for lunch, and tip your server well; a fat tip is always a way to support the people, not the company.
ORIGINAL: My friend and I came in at 4pm. Sammy was incredibly kind and quick to greet us. We were seated right away. The train car is a severely overlooked highlight. I've seen some complaints that it is too tiny, to which I say: you have never been in a train. Tables are close together but I would not describe it as close enough to share food with the other patrons--some of you are bitter and overdramatic.
The service was incredible. Sammy was attentive, quick to take our drink order, quick to get our app order in, and let us rest to decide. She has a natural sense of when to approach the table, providing friendly service without overwhelming patrons. She was incredible, and really sweet!
The food was insane, in the best way. The everything pretzel bites came out fresh and hot, and we savored every bite. The provided dips complimented the savory flavor of the pretzels very well. I ordered the mac and cheese large plate, which was reasonably priced for the amount I got. It was rich and creamy, but not overbearing--which I greatly appreciate in a mac and cheese. My friend got the grilled cheese (apple, gouda, honey sriracha, and bacon on sourdough), he described it as a well balanced flavor explosion. Although he enjoys grilled chicken sandwiches with mayo and cheese (?), based on his description: "it's tart and sweet with the apple, smoky with the bacon, rich from the cheese, but rounded out by the tangy sourdough," I feel I can trust him this once.
If you're skeptical because of bad reviews, ignore that mess and give this place a try. Order what sounds new and fun and you won't regret it. (We didn't get drinks this time around but I recommend Blake's Cider Mill Donut Cider!)
“EDIT: My review won't change, as I am only commenting on my experience at this location/on this day/at this time, however, I would like to make note of the labor disputes. Owners need to pay their workers a fair wage, treat them like the human beings they are instead of tools for profit. After the settlement, I hope the future is bright for the employees at every location and that they receive the respect they deserve. Consider stopping by for lunch, and tip your server well; a fat tip is always a way to support the people, not the company.
ORIGINAL: My friend and I came in at 4pm. Sammy was incredibly kind and quick to greet us. We were seated right away. The train car is a severely overlooked highlight. I've seen some complaints that it is too tiny, to which I say: you have never been in a train. Tables are close together but I would not describe it as close enough to share food with the other patrons--some of you are bitter and overdramatic.
The service was incredible. Sammy was attentive, quick to take our drink order, quick to get our app order in, and let us rest to decide. She has a natural sense of when to approach the table, providing friendly service without overwhelming patrons. She was incredible, and really sweet!
The food was insane, in the best way. The everything pretzel bites came out fresh and hot, and we savored every bite. The provided dips complimented the savory flavor of the pretzels very well. I ordered the mac and cheese large plate, which was reasonably priced for the amount I got. It was rich and creamy, but not overbearing--which I greatly appreciate in a mac and cheese. My friend got the grilled cheese (apple, gouda, honey sriracha, and bacon on sourdough), he described it as a well balanced flavor explosion. Although he enjoys grilled chicken sandwiches with mayo and cheese (?), based on his description: "it's tart and sweet with the apple, smoky with the bacon, rich from the cheese, but rounded out by the tangy sourdough," I feel I can trust him this once.
If you're skeptical because of bad reviews, ignore that mess and give this place a try. Order what sounds new and fun and you won't regret it. (We didn't get drinks this time around but I recommend Blake's Cider Mill Donut Cider!)
Reasonably priced and gay; 5 stars.“