KFC
6606 S Cedar St, Lansing
(517) 882-9781
Recent Reviews
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Horrid go across the street to wendys
Atmosphere: 1
Food: 1
Service: 1
Love the workers. Good food too!!
Atmosphere: 5
Food: 5
Service: 5
Fresh food, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Chocolate Cake, Apple Pie Poppers
Great food and quick service! Best in town!
Atmosphere: 5
Food: 5
Service: 5
The chicken and service was amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Drive-Through 2X CHARGE: was told my card was declined so I asked that she try again. Found out that I was charged TWICE! Called location, was given 800# to call. Response was great (within 24hrs)! A day or two after that, location manager(?) called me…said she didn’t see any double charges but would print copy of card receipt report in case my financial institution needed it to show they (KFC) didn’t 2x charge me. She gave me another 800# for “Upper Management”! Again, response was great!..they checked and found the issue was on their part, not my CU’s…she said someone will get in touch with me to issue my almost $50 refund!! No one reached out to me but after I called again, UM (Karen) read me her responding email stating I was issued a refund. I did see it while speaking to Karen. No one has issued or offered any type of an apology to me because this DOUBLE CHARGE was only discovered by me!! So, they speak nicely to me WITHOUT AN APOLOGY or even a coupon for a free drink!..for their mess-up!! Someone should make this right since it was their wrong, had I not discovered the mess-up in the first place!!!
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Fried Chicken
Very polite while taking our order in the drive thru.🙂
Our chicken fingers & biscuits were Delicious!🤤🤤
Only reason I didn't give a 5 was bcuz the top of the biscuits were super salty, too salty for me....they must spread some kind of butter topping on them when they come out of the oven & IMO, the biscuits would have been PERFECT without it.
Still Very satisfied.
Food: 4
Service: 5
Not accepting online orders or honoring app coupons or deals. Too expensive without being able to mobile order. Guess I won’t be back. This used to be a regular spot for me.
Atmosphere: 1
Food: 1
Service: 1
Stopped doing online mobile orders. I'll go to anywhere else and plenty of other options.
Atmosphere: 1
Food: 1
Service: 1
Can't even get an order right inside. Paid for 2 tender kids meal, 8 piece chicken bits, 2 plain chicken sandwich and a 12 piece saucy nuggets meal. They gave me 2 tender meal, 2 chicken sandwiches and an 8 piece saucy nuggets and drink. When I said something they only gave me fries and biscuit. Had to buy a 8 piece just so I could just get my food and go. Employees were no help and lack sufficient customer service skills or professionalism. This is why I tend to stay away from KFC.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Fast food has become too expensive to pay full price for. For this reason I use the app for each restaurant. For whatever reason this kfc does not accept online orders and pretty much never has. Haven’t had kfc in years because of it.
This location does not accept online orders! They want you to stand in line and take all day to complete your order, then they always forget stuff. Extremelydisappointing! Wont go here again!!
Atmosphere: 1
Service: 1
Ask for mashed potatoes and got french fries instead.. no butter or honey with biscuit.. 19 for a meal that isn’t complete and wrong is uncalled for!!
Ordered a 3 pcs tender meal. Received 4 pcs of chicken, 2 were dried out. The potatoes had a clump of potatoes, not very appealing. As always the gravy was great.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Gravy
Didn't go inside but the drive thru people are chill and the food bangs. They are fast about it too
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Chicken
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