They so slow on serving . Everytime have to wait more then 10-15 min for 2 order . Poor service
Atmosphere: 1
Food: 2
Service: 1
Leonard Whitmore
At this location was under staffed and the employee was running around trying to take orders and fill orders as well as deliver to curb side call INS mean less to say took me 30 minutes to get a mint shake as this was only reason I was there but on the good side the shake did taste great they just have to much going on for one person to do everything
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Dr Pepper
Shantis Johnson
Cold fries and old fish! If u doordash or pickup u will get cold food!
Atmosphere: 3
Food: 1
Service: 1
Lyle Allen (Satellite Lyle)
Cleanliness is the one thing I noticed right away. This location is pretty busy and they are consistently keeping their location clean and they treat their customers with heart and speak to them with integrity.Wheelchair accessibility: I have been in a wheelchair recently and I have seen this location as a wheelchair friendly location.
Most likely the worst McDonald’s in Lansing i ordered through the app spent $30 just to only get one of my meals I can’t get my money back through app nothing I’m done with McDonald’
Atmosphere: 1
Food: 1
Service: 1
Richard Moon
It's probably got something to do with the fact that I smell french fries almost every time I wake up and I think of McDonald's but whatever it's a good place to eatVegetarian options: Vegan and vegetarian are different so it would be hard for me to say cuz I pretty much eat anythingDietary restrictions: I don't think that this day and age anybody should be telling other people what they should and shouldn't eat you should be smart enough to know by now......Parking: There's a huge parking lot even if you can't find a space at the actual store location there's still open spaces there's a lot behind it for parking and there's a lot next to it for parkingKid-friendliness: There's a humongous play area right on the front of the building you can see it from the streetWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Filet-O-Fish, Cheeseburgers and Fries, French Fries Never Filled, Mcchicken, Egg Mcmuffin, Double Cheeseburger, Hamburger, Big Mac, Quarter Pounder Hamburger, World Famous Fries, Cheeseburger, Chicken Mcnuggets, Sausage Mcmuffin
Nicole Smith
The service was horrible. The girl taking our order in the drive thru 3-10-20 @ 10:52 am...your trash and if you don't like your job why don't you quit instead of having such horrible customer service and a ghetto rachet attitude. You ugly personality makes you such an ugly person !!!! The order was rang up incorrectly and rushed, got to the window told the gu at the window that the order wasn't right so he attempted to fix it and as he did he must have deleted half my order. So I get to the window and the rachet rude girl realized it but was like oh well you gon have to go back around. Um excuse me ? She knew what my order was and refused to even help. So then she hands me the bag says this is what was paid for you can go back around . So I asked for the manager who I watched get out of her vehicle in the parking lot and come in. She wasn't even in the restaurant to pay attention to how rude and ghetto her employees were. She came to the window after we sat and waited for about 5 minutes and just was like um what's the problem I just handed her my bag and the receipt and said just give me a rq3efund. Management sets the tone and sets the standards for the store and clearly this store has no direction or standards this is the 2nd visit to this store and the last the first visit was just as bad.
Atmosphere: 1
Food: 1
Service: 1
Hanna Kwilinski
22 mins to take my order
Gabriel
Everytime I get food here they mess something up, it's as if the employees are completely
It was clean and fast for me. I walked in with just one small order. Other's with large orders were waiting.
Atmosphere: 4
Food: 4
Service: 5
Erynn Hill
Absolutely terrible customer service at dinner tonight. They made a mistake and gave my code to someone else ask asked me to pull to the window. No biggie. I get to the window and they know nothing about it. They asked me to go back around. Ok, no problem. I get back to the speaker and they ask me to come in. I could not come in and explained that. They asked me to park and a manager would come to a parking spot. Once again, no problem. I do that. The manager comes out completely rude asking why I can’t come in. I told him that’s a personal issue that is none of his business and he keeps up with it. Absolutely ridiculous. I left.You make a human error mistake, I’m totally understanding about it. No issues at all. And then you treat me like garbage? Give me a burger and call it a day. Used to go here most mornings for my iced coffee. Will never be back to this location.
John Doe
Food was nice and hot atmosphere was great. McDonald's service is better than any other fast food restaurants so far.
Atmosphere: 5
Food: 4
Service: 5
Ethan Norris
Honestly consistently the worst location ever workers are worthless
Customer service is the worst.
Atmosphere: 1
Food: 1
Service: 1
They so slow on serving . Everytime have to wait more then 10-15 min for 2 order . Poor service
Atmosphere: 1
Food: 2
Service: 1
At this location was under staffed and the employee was running around trying to take orders and fill orders as well as deliver to curb side call INS mean less to say took me 30 minutes to get a mint shake as this was only reason I was there but on the good side the shake did taste great they just have to much going on for one person to do everything
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Dr Pepper
Cold fries and old fish! If u doordash or pickup u will get cold food!
Atmosphere: 3
Food: 1
Service: 1
Cleanliness is the one thing I noticed right away. This location is pretty busy and they are consistently keeping their location clean and they treat their customers with heart and speak to them with integrity.Wheelchair accessibility: I have been in a wheelchair recently and I have seen this location as a wheelchair friendly location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin, Sausage Mcmuffin
Most likely the worst McDonald’s in Lansing i ordered through the app spent $30 just to only get one of my meals I can’t get my money back through app nothing I’m done with McDonald’
Atmosphere: 1
Food: 1
Service: 1
It's probably got something to do with the fact that I smell french fries almost every time I wake up and I think of McDonald's but whatever it's a good place to eatVegetarian options: Vegan and vegetarian are different so it would be hard for me to say cuz I pretty much eat anythingDietary restrictions: I don't think that this day and age anybody should be telling other people what they should and shouldn't eat you should be smart enough to know by now......Parking: There's a huge parking lot even if you can't find a space at the actual store location there's still open spaces there's a lot behind it for parking and there's a lot next to it for parkingKid-friendliness: There's a humongous play area right on the front of the building you can see it from the streetWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Filet-O-Fish, Cheeseburgers and Fries, French Fries Never Filled, Mcchicken, Egg Mcmuffin, Double Cheeseburger, Hamburger, Big Mac, Quarter Pounder Hamburger, World Famous Fries, Cheeseburger, Chicken Mcnuggets, Sausage Mcmuffin
The service was horrible. The girl taking our order in the drive thru 3-10-20 @ 10:52 am...your trash and if you don't like your job why don't you quit instead of having such horrible customer service and a ghetto rachet attitude. You ugly personality makes you such an ugly person !!!! The order was rang up incorrectly and rushed, got to the window told the gu at the window that the order wasn't right so he attempted to fix it and as he did he must have deleted half my order. So I get to the window and the rachet rude girl realized it but was like oh well you gon have to go back around. Um excuse me ? She knew what my order was and refused to even help. So then she hands me the bag says this is what was paid for you can go back around . So I asked for the manager who I watched get out of her vehicle in the parking lot and come in. She wasn't even in the restaurant to pay attention to how rude and ghetto her employees were. She came to the window after we sat and waited for about 5 minutes and just was like um what's the problem I just handed her my bag and the receipt and said just give me a rq3efund. Management sets the tone and sets the standards for the store and clearly this store has no direction or standards this is the 2nd visit to this store and the last the first visit was just as bad.
Atmosphere: 1
Food: 1
Service: 1
22 mins to take my order
Everytime I get food here they mess something up, it's as if the employees are completely
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I asked for ranch and they gave me barbecue not
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chicken Mcnuggets
It was clean and fast for me. I walked in with just one small order. Other's with large orders were waiting.
Atmosphere: 4
Food: 4
Service: 5
Absolutely terrible customer service at dinner tonight. They made a mistake and gave my code to someone else ask asked me to pull to the window. No biggie. I get to the window and they know nothing about it. They asked me to go back around. Ok, no problem. I get back to the speaker and they ask me to come in. I could not come in and explained that. They asked me to park and a manager would come to a parking spot. Once again, no problem. I do that. The manager comes out completely rude asking why I can’t come in. I told him that’s a personal issue that is none of his business and he keeps up with it. Absolutely ridiculous. I left.You make a human error mistake, I’m totally understanding about it. No issues at all. And then you treat me like garbage? Give me a burger and call it a day. Used to go here most mornings for my iced coffee. Will never be back to this location.
Food was nice and hot atmosphere was great. McDonald's service is better than any other fast food restaurants so far.
Atmosphere: 5
Food: 4
Service: 5
Honestly consistently the worst location ever workers are worthless