Panera Bread

310 N Clippert St, Lansing
(517) 332-9183

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Recent Reviews

I rarely ever write reviews, but I felt obligated to write one for this Panera because it seems to me the reviews are skewed in the negative on Google for some reason. I go to this Panera all the time because the food is great, service as well, and it's clean.
I love Panera restaurant, but something was off at this particular store. The service was minimal with no one taking orders (I had to order at the kiosk) and it's the only Panera I've visited with locks on the bathroom doors... with that said, the food was good quality as always and I'd go back again if I was shopping in the area.
I was there during an unexpectedly busy day for them due to storms knocking out power to other nearby locations. Yet the staff remained friendly, courteous, and helpful, and warned every customer in advance of the possible delays in service of up to 30 minutes because of the surge of business. However, my food was ready in only about 15 minutes anyway, was hot, fresh, and delicious, and served with a smile. Kudos to everyone who worked that day!

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