Wendy's in Lansing

“Let me start by saying this is easily the best fast food experience I have had in the greater Lansing area within the last 20 years. It's certainly better than any experience with McDonald's I've had.

My associates and I tend to be a fairly tame group at the worst of times but we do still get to conversing. We also ordered a great deal of food. Despite this , the crew of this location were able to get our order out much faster than we anticipated and were quite hospitable and tolerant of our conversation. We tried to leave the place as we found it, took care of our trash, etc.

Apparently , we arrived at the tail end of lunch rush and there had been some feelings about how busy they'd been. So I want to reiterate here that we really appreciated, how kind and how fast and efficient the crew were with us.

Let me be blunt: I have never found a reason to give out five stars before. I'm giving them here for atmosphere and service.

Every McDonald's location in Lansing can learn from you.“

“If you need a wendys fix your needs will be met but if you are looking for anything above standard you will be disappointed.
Quality of the food is usually okay (something over cooked here or there).
There is often slowness from staff. It has been better recently“