Tim Hortons

$ • Bakery, Coffee Shops

Hours:
37755 Five Mile Rd, Livonia
(734) 462-2225

About Tim Hortons

Tim Hortons receives mixed reviews. The coffee is described as great, and the tea is reported to be very hot. However, there are issues with order accuracy as customers have received wrong information and cold food. One customer specifically mentioned a disappointing experience with the new brioche sandwich, stating that the ham was served cold and the cheese was not melted. The price is also mentioned as being expensive, with $22 being charged for two sandwiches, twenty timbits, and a large drink. Additionally, there have been complaints about the closing time, with one customer reporting being told inconsistent information about the closing time. Staff are generally friendly and active, but cleanliness issues have been noted, with the men's bathroom described as disgusting and unclean at 8:30 am, lacking paper towels and raising concerns about hygiene standards. Service speed varies; some customers find it slow, especially when ordering just a small coffee and donut, despite not being busy. Overall, the experience can be mixed, with good customer service and great coffee, but concerns about food temperature, cleanliness, and wait times persist.

Customers' Favorites

Tim Hortons Reviews

2.9
167 ratings
Restaurantji Rating
5
31%
4
7%
3
9%
2
6%
1
47%
Food
3.4
Atmosphere
3.0
Service
2.9

Share your opinion about Tim Hortons

Restaurantji Rating

I love the coffee!
I am thankful when the store is both actually open AND the espresso machine is working!
Can’t wait until hours can be extended, hopefully back to 10pm close time!

🙏🏼🙏🏼💙💜💙🙏🏼🙏🏼

☕️ ☕️☕️

P.S. I miss Clint. He provided the BEST customer service!!!!

order accuracy is deplorable.. often attitude from the employees at the window, but typically only afternoons. the morning shift is decent but will still hand out stone cold breakfast sandwiches. my biggest complaint is attitude from the afternoon manager. Yeah buddy, just give me the dome lid I asked for mutliple times while placing an order, then give me crap about changing lids myself in my car.. man you have a counter and are less likely to spill it. If it weren't for the...read full review

Read All Reviews(167)

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Hours

Monday 5AM - 7PM
Tuesday 5AM - 7PM
Wednesday 5AM - 7PM
Thursday 5AM - 7PM
Friday 5AM - 7PM
Saturday 5AM - 7PM
Sunday 5AM - 7PM
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