I ordered 50 bone in wings and a 20 piece corn. I received two EMPTY containers and 10 boneless wings with some fries. Not at all what I ordered and who puts empty containers in an order and says here you go? Would never order from this location again.
Atmosphere: 1
Food: 1
Service: 1
Brandon parisien
Place is trash, employees trash. Stood there 7 minutes with no help, finally asked if they are taking orders and they said online only. No signs nothing
Rana A
very laid back and welcoming, you could ask a question and the lady with the industrial was so sweet to answer mine.
Atmosphere: 5
Food: 5
Service: 5
Harold Jackman
Bits of delicious chicken buried inside lots of breading. It seems the flavoring of the wings was subtle despite all of the extra oil. Very small serving of veggie sticks. Not a good value for your money.
Atmosphere: 3
Food: 2
Service: 4
James Rivers
This is crazy..I ordered my food over the phone..(app took 45 mins last time after was given 25 mins pick uptime) was told 20 mins to pick up, I gave them 25 mins..I arrived and had to wait an additional 15 mins. I received order & checked order to find all of my order wasn't in the bag. I tell guy it wasnt there he checked and told me goes in back tells me it's he dropped more food. I tried to ask how much longer the wait while the food is ordered was getting cold while as I ordered my food @7:40 & it was now 8:15pm. I had my 10 y/o grandkid & wife waiting in truck. He got an instant attitude talking over me and took off his glasses as if to fight..I'm like wow dude. He's like 6'3 with some weight & I'm 5'11 w/ stage 4 lung disease (im not fighting anyone)..but fighting over some chicken is hilarious. Two other Customers witnessed situation, I asked did I say something wrong to you sir? Again all I'm asking about is the longer wait time. Another customer say we have been waiting a long time (while people were dancing in the back) and the way you are talking to people is wrong & you prolly won't have this job long. The guy @ register says he don't need the job and tell us you aren't just leaving here with the chicken. Nobody asked for free chicken. He has more words with other customer & comes from behind counter & gets into customer face to fight. Customer warns him, but worker doesn't back down I guess becuz of his size. So they step outside & worker see sees he has a gun on his hip, come back inside & calls Livonia PD & tell them I have 2 irate customers in restaurant & need help. 6 Police show up & detain us, I tell them our version, but they put other guy in cuffs to only find out he has a CCW. Now my wife in place & grandkid in truck crying. Another worker comes over & asks what wrong I tell him I did not receive my whole order & all this jumped off from that, same thing I told police. He tries to fix problem, & gives us some extra tenders becuz now its 8:30. I never asked to compensated, just wanted to know how much longer. This guy is the big tall black guy with the glasses..he's rude & will berate customers even if Wingstop was wrong for not having orders correct. Just know it can happen to anyone in there. Terrible customer service from this so called Manager & the fact that he came from behind the counter, stepped in a customers face & then followed him outside to fight is ridiculous..Listen..this world is crazy, what if I was that guy who went outside & came back with a gun to settle or the other customer pulled his weapon to settle the matter becuz a manager/ worker was being disrespectful & shot the manager over some chicken. It's happening all over the news, & happening for no good reason.. Wingstop has to do better with the way this person is treating people. This is not the 1st review of customers getting treated badly in that Wingstop.
Atmosphere: 1
Food: 3
Service: 1
Marnie S
Quandre was super friendly. We got all the right food. Everything tasted great. Have to say it was one of the more pleasant take out experiences.I've had in a long time
Atmosphere: 5
Food: 5
Service: 5
Mr Hustle
Awesome, Food was hot and ready qwan and Dre took good care of me. One of the best wing stops. I visit in Michigan.
Atmosphere: 5
Food: 5
Service: 5
Logan_ Aniya
This was one of the worst customer service experiences I’ve ever had. I placed an online order and sent my mom to pick it up, only for her to be told it had already been picked up — which was completely false. The staff refused to fix their mistake, and when I called the store, the man who claimed to be the manager was extremely rude and actually hung up on me after I asked if the store was corporate or franchise-owned.
When we finally got the food, it was cold, the order was wrong, and I was refused the lemonade I PAID for because they said they couldn’t “give another one for free.” This location clearly has zero accountability and no regard for customers. Save yourself the frustration and go literally anywhere else.
BGC INC
Worst bone-in wings I ever had in my life!!!!!!!!! Should be ashamed to have “Wing” in the name!!!!!!!! Shame !!!!!!!
Cashier was great very positive attitude! The cooks did very well with the food very well seasoned the chicken was so soft 10/10 would come here again!
Atmosphere: 5
Food: 5
Service: 5
Jae
Customer service was good, it didn’t take too long for my order to get ready and it was cooked correctly.
Damon Thomas
First foremost I did an online 20 classic wings 10 original hot and 10 Louisiana Rub . Arrived at location after 20 mins and they hadn't started on my order even the website said 21mins. No worries....then the young man said no original hot sauce so j wa force to do Louisiana rub on all of them. The i get home and the order contained all flats which I don't like. He could have said thats all they had and I would've cancel order but he didn't. Very disappointing overall
Atmosphere: 1
Food: 1
Service: 1
Mulan Ellis
It’s Been A While Since I’ve Had Wing Stop… Although I Ordered Close To Closing, They Still Accepted My Order! Dre Was Very Helpful & He Got Me In & Out Under 15 Minutes..Food Was Fresh & Made To Perfection! Fries Made To The Perfect Crisp With Just Enough Seasoning!
Atmosphere: 5
Food: 5
Service: 5
Ganesh Joshi
This was the worst experience ever. Totally unprofessional, careless, and a complete waste of money and time. I’ll never recommend this to anyone.”
I ordered 50 bone in wings and a 20 piece corn. I received two EMPTY containers and 10 boneless wings with some fries. Not at all what I ordered and who puts empty containers in an order and says here you go? Would never order from this location again.
Atmosphere: 1
Food: 1
Service: 1
Place is trash, employees trash. Stood there 7 minutes with no help, finally asked if they are taking orders and they said online only. No signs nothing
very laid back and welcoming, you could ask a question and the lady with the industrial was so sweet to answer mine.
Atmosphere: 5
Food: 5
Service: 5
Bits of delicious chicken buried inside lots of breading. It seems the flavoring of the wings was subtle despite all of the extra oil. Very small serving of veggie sticks. Not a good value for your money.
Atmosphere: 3
Food: 2
Service: 4
This is crazy..I ordered my food over the phone..(app took 45 mins last time after was given 25 mins pick uptime) was told 20 mins to pick up, I gave them 25 mins..I arrived and had to wait an additional 15 mins. I received order & checked order to find all of my order wasn't in the bag. I tell guy it wasnt there he checked and told me goes in back tells me it's he dropped more food. I tried to ask how much longer the wait while the food is ordered was getting cold while as I ordered my food @7:40 & it was now 8:15pm. I had my 10 y/o grandkid & wife waiting in truck. He got an instant attitude talking over me and took off his glasses as if to fight..I'm like wow dude. He's like 6'3 with some weight & I'm 5'11 w/ stage 4 lung disease (im not fighting anyone)..but fighting over some chicken is hilarious. Two other Customers witnessed situation, I asked did I say something wrong to you sir? Again all I'm asking about is the longer wait time. Another customer say we have been waiting a long time (while people were dancing in the back) and the way you are talking to people is wrong & you prolly won't have this job long. The guy @ register says he don't need the job and tell us you aren't just leaving here with the chicken. Nobody asked for free chicken. He has more words with other customer & comes from behind counter & gets into customer face to fight. Customer warns him, but worker doesn't back down I guess becuz of his size. So they step outside & worker see sees he has a gun on his hip, come back inside & calls Livonia PD & tell them I have 2 irate customers in restaurant & need help. 6 Police show up & detain us, I tell them our version, but they put other guy in cuffs to only find out he has a CCW. Now my wife in place & grandkid in truck crying. Another worker comes over & asks what wrong I tell him I did not receive my whole order & all this jumped off from that, same thing I told police. He tries to fix problem, & gives us some extra tenders becuz now its 8:30. I never asked to compensated, just wanted to know how much longer. This guy is the big tall black guy with the glasses..he's rude & will berate customers even if Wingstop was wrong for not having orders correct. Just know it can happen to anyone in there. Terrible customer service from this so called Manager & the fact that he came from behind the counter, stepped in a customers face & then followed him outside to fight is ridiculous..Listen..this world is crazy, what if I was that guy who went outside & came back with a gun to settle or the other customer pulled his weapon to settle the matter becuz a manager/ worker was being disrespectful & shot the manager over some chicken. It's happening all over the news, & happening for no good reason.. Wingstop has to do better with the way this person is treating people. This is not the 1st review of customers getting treated badly in that Wingstop.
Atmosphere: 1
Food: 3
Service: 1
Quandre was super friendly. We got all the right food. Everything tasted great. Have to say it was one of the more pleasant take out experiences.I've had in a long time
Atmosphere: 5
Food: 5
Service: 5
Awesome, Food was hot and ready qwan and Dre took good care of me.
One of the best wing stops. I visit in Michigan.
Atmosphere: 5
Food: 5
Service: 5
This was one of the worst customer service experiences I’ve ever had. I placed an online order and sent my mom to pick it up, only for her to be told it had already been picked up — which was completely false. The staff refused to fix their mistake, and when I called the store, the man who claimed to be the manager was extremely rude and actually hung up on me after I asked if the store was corporate or franchise-owned.
When we finally got the food, it was cold, the order was wrong, and I was refused the lemonade I PAID for because they said they couldn’t “give another one for free.” This location clearly has zero accountability and no regard for customers. Save yourself the frustration and go literally anywhere else.
Worst bone-in wings I ever had in my life!!!!!!!!! Should be ashamed to have “Wing” in the name!!!!!!!! Shame !!!!!!!
Atmosphere: 5
Food: 1
Service: 5
The management great I love it Big Juice
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Cashier was great very positive attitude! The cooks did very well with the food very well seasoned the chicken was so soft 10/10 would come here again!
Atmosphere: 5
Food: 5
Service: 5
Customer service was good, it didn’t take too long for my order to get ready and it was cooked correctly.
First foremost I did an online 20 classic wings 10 original hot and 10 Louisiana Rub . Arrived at location after 20 mins and they hadn't started on my order even the website said 21mins. No worries....then the young man said no original hot sauce so j wa force to do Louisiana rub on all of them. The i get home and the order contained all flats which I don't like. He could have said thats all they had and I would've cancel order but he didn't. Very disappointing overall
Atmosphere: 1
Food: 1
Service: 1
It’s Been A While Since I’ve Had Wing Stop… Although I Ordered Close To Closing, They Still Accepted My Order! Dre Was Very Helpful & He Got Me In & Out Under 15 Minutes..Food Was Fresh & Made To Perfection! Fries Made To The Perfect Crisp With Just Enough Seasoning!
Atmosphere: 5
Food: 5
Service: 5
This was the worst experience ever. Totally unprofessional, careless, and a complete waste of money and time. I’ll never recommend this to anyone.”
Atmosphere: 1
Food: 1
Service: 1
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