Wendy's
1492 US-31, Manistee
(231) 723-2363
Recent Reviews
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I ordered a chicken sandwich but got a baconator burger instead. They made my sandwich and gave us the burger. My sandwich was good but I prefer mcd's chicken sandwich.
Atmosphere: 3
Food: 3
Service: 3
The bathroom needs attention immediately. It smells like something died. It's clean but smells so bad.
Food: 5
Service: 5
Two visits in a row, I received the wrong items. The price is through the roof and the quality, service and taste are plummeting.
This Wendy's is in complete disarray. It's somehow gotten worse than it's ever been over the past 2 months and it's only been what, a year or two since this Wendy's got a facelift and new management?
The employees are rude, I was even once reprimanded by an employee for a mistake *they* made. If you don't check every single item for errors you have no recourse besides driving all the way back and wasting another 30 minutes of your day.
I'm honestly shocked this place hasn't shut down yet. I never see anyone in the drive thru and somehow you always need to pull forward and wait 5 minutes even if there are no other cars in the drive thru.
It's just not worth it anymore.
Atmosphere: 1
Food: 1
Service: 1
Cashier needs an attitude check. We always come here and ALWAYS catch attitude at the window with her.
Atmosphere: 1
Food: 5
Service: 3
Blond drive thru girl always has an attitude problem every time I come here. Spent $18 on 2 sandwiches fries and a drink and they gave me the wrong sandwich.
Threw the whole meal away when I realized someone’s hair was on my fries.
Enjoy your 1 star.
Atmosphere: 1
Food: 1
Service: 1
I asked for 4-5 ranches because I was spending around $20 on food. I checked my bags at the window and there were no ranches. I then asked the worker for ranches since they put none in and they were insisting that I was lying and handed me 2. Enjoy the 1 star, also, the cashier needs to fix her attitude.
Atmosphere: 1
Food: 1
Service: 1
I spent $50 on food for myself and my 5 kids. I ordered from the drive thru and pulled over after I got the food to make sure it was all there. We were missing a chicken sandwich so we went back through to let them know. A guy came to the window and asked to look in the bag, so I handed him the bag and told him what was missing. He was clearly mad and told us to pull to the side. I parked and my oldest son went in to grab the sandwich. We love 30 minutes away but decided to go to a park to eat. We only drove 10 minutes from their and the fries were cold already and two of the chicken sandwiches were rubbery texture and hard to bite thru, my son's chicken was a greenish yellow and looked disgusting. I tried to call and talk to the manager but we had no service and they couldn't hear me when I called.
Atmosphere: 1
Food: 1
Service: 1
Great customer service 👌🏾
Late night run just for French fries for grand-babies, fresh fries but found a few still very cold. Not sure how that happened. But it was all good and taken care of.
Atmosphere: 5
Food: 4
Service: 5
Very rude employee at Drive thru, on 67/2025 at 2pm. Will not be returning.
Restaurantji Recommends
Visited Wendy's to try the new Frosty choices. I got the strawberry pop tart fusion and my wife got the strawberry swirl. Pretty disappointing. Mine was basically strawberry ice cream with some phony crunchy pop tart pieces. My wife's was just vanilla ice cream with some strawberry syrup in the middle of the cup. Combine this with the typical employee hijinks visible from the drive thru window made this another reason to skip Wendy's.
The Manistee Wendy's team is always extremely friendly and provides great service, particularly when an error has (infrequently) been made. Their food (burgers and chili are our favorites) is hot and fresh and we love the craft lemonades.
Cleanest bathroom ever. Amazing. Loved it.
Burger was fresh and made well. I stopped in late traveling through town and was greeted by a friendly employee. Would come here again.
We stopped in after watching Pure Marquette leave Manistee. The staff was so kind and the food was fresh!
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