Burger King
1815 E Sternberg Rd, Muskegon
(231) 798-4434
Recent Reviews
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No gloves no hairnets no hats not a clean place to go we will try in a month maybe.
Atmosphere: 1
Food: 1
Service: 1
Heather is very rude she called a manager slow she doesn't know how to properly run that store. I'm sorry you don't call people names in front of customers. The only one that is slow is Heather she stands around talking instead of doing her job correctly she doesn't get orders correct she needs to listen better. Get rid of Heather put someone who knows what they are doing in there like Jesse Howe. Heather cooke is a bully. Heather needs to be fired period making a manager cry in front of people uncalled for she needs to grow up!
Atmosphere: 1
Food: 1
Service: 1
Service is slow, food is as expected.
Atmosphere: 4
Food: 4
Service: 5
They gave me 2 raw impossible burgers. When I went up to tell someone they left me waiting a long time just to get a replacement for 1 burger. Not both.
Atmosphere: 1
Food: 1
Service: 1
Food is always hot , friendly staff. Prep may be a little delayed, but it's always correct.
Atmosphere: 4
Food: 4
Service: 4
Good food, fast service, great prices.
Atmosphere: 5
Food: 5
Service: 5
Slow as hell but half decent food for the price
Great service from the Breakfast Crew! 👏
Atmosphere: 5
Food: 5
Service: 5
Sternberg location currently has only 2 employees working. I get it can be frustrating but to complain about work and customers in front of other customers is extremely unprofessional. Then when you go to order you get attitude like your an inconvenience. If you dont like your job look for another.
I stopped at Burger King on Sternberg today between 1-1:30 for a chocolate shake and the lady at the window was one of the nicest people I ever spoke to there. Very friendly and polite. Thank you
Service: 5
Restaurantji Recommends
Drive thru was slammed slow to get food however they got everything perfect and fresh...I'll wait for perfection 👌 you guys are awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Drive thru service was good very friendly food is always the same
Atmosphere: 3
Food: 4
Service: 5
Older lady working drive thru is very disrespectful should not be working the window
Food taste terrible i stopped eating there at fast food anything i stopped for just fries and they were undercooked and we're cold with no salt no even a napkin it's eathier no napkins or 500 why can't I have just 2 or 3 and why do I always have to go back because of something messed up I'm afraid you going to give me new fries with spit on it or something people are usally rude do I dont even bother I complain I'm the bad guy well ill just stop going and everyone's not rude but most...
Atmosphere: 2
Food: 1
Service: 1
First we pulled up to the window and they literally said our name and we pulled up slightly because of the line, it took about 20 minutes to get to the window maybe longer, then it took 10 minutes for them to open the window and tried to give us the wrong order, then the lady scrambled around and got another employee who said they didn’t even get the order receipt which is wild because THEY SAID OUR NAME AT THE SCREEN. Anyway we got there at 7 and left at 8, terrible costumer server, terrible cooking, terrible timing. The list goes on. Very disappointed.
Atmosphere: 2
Food: 3
Service: 1
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