Crumbl

Name: Crumbl
Address: 1720 E Sternberg Rd #40, Muskegon, Michigan, 49444, US
Telephone: (231) 875-6566
Price range: $$
Rating: 4.7

$$ • Dessert, Bakery, Ice Cream

Hours:
1720 E Sternberg Rd #40, Muskegon
(231) 875-6566

Menu Order Online

About Crumbl Cookies

Crumbl is a popular cookie shop known for its wide variety of fresh, delicious cookies. Customers often praise the soft, chewy texture and generous toppings that make each cookie feel like a treat. The store offers many flavors, from classic chocolate chip to more adventurous options like pineapple upside down cake or fried cream. The cookies are best enjoyed fresh out of the box and are perfect for sharing or indulging on a cozy night in. Many customers appreciate the friendly, professional staff who go above and beyond to make sure every experience is positive. For example, when a mistake was made with an order, an employee promptly offered to remake the cookies free of charge, showing genuine care and integrity. The store is accessible, with good parking and easy wheelchair access, making it convenient for all visitors. While most products are enjoyed, some find that the cookies can sometimes be dry or too moist, and the consistency varies. The store's ordering area can feel cold and informal, and some customers have concerns about the lack of receipts and the frequent asking of tips, which they believe should be optional. Despite these small issues, customers love the cookies and appreciate the personal interaction, especially those with dietary restrictions or bringing kids. Overall, Crumbl offers a delightful experience with fresh cookies, friendly service, and a welcoming environment, making it a favorite spot for many in the community.