Subway in New Haven

“This Subway has been amazing since the new ownership took over! You can really tell the difference, ingredients are fresher, the portions are generous, and the service has been top notch. The staff is friendlier, the restaurant is cleaner, and the overall experience has improved. It’s clear that the new management cares about quality and customer satisfaction. Subway has definitely become my go-to spot for a fresh, customizable meal. Keep up the great work!“

“I almost never review chain brands. However, this Subway caught my attention while ordering because the staff went through lengths while I was inside to clean and sanitize everything.
I overheard conversations about keeping their store with some Subway rating, and they wanted to achieve a much higher standard. It was good to hear that the team wanted a specific goal, which was to make that location even better.
That makes me feel more confident as a consumer of their food.
I didn't see "piss poor management," What I witnessed was Megan, the manager going through lengths to provide excellent services all across the business.“