Chili's Grill & Bar

Name: Chili's Grill & Bar
Address: 3583 Henry St, Norton Shores, Michigan, 49441, US
Telephone: (231) 780-5441
Price range: $$
Rating: 3.6

$$ • Tex-Mex, Bars, American

Hours:
3583 Henry St, Norton Shores
(231) 780-5441

Menu Order Online

About Chili's

Chili's Grill & Bar offers a satisfying dining experience, with great food and generally excellent service. The restaurant boasts wheelchair accessibility, with a ramp and level ground throughout. While the service can sometimes be slow due to high volume, the overall experience is reported to be outstanding, with significant improvements in both the food quality and service over time. However, diners have noted instances of receiving unclean utensils, which can detract from an otherwise enjoyable meal.

The restaurant's staff, including the attentive waiters, have been praised for their efforts in addressing any issues that arise, such as correcting incorrect orders or finding lost items. The manager's response to a customer's feedback about the food, while understandable given the busy environment, could have been more professional and considerate. Despite this, the majority of customers report a positive experience, with the food and service meeting their expectations.