BIGGBY COFFEE

27500 Novi Rd Store K105, Novi
(248) 596-0100

Recent Reviews

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Chelsea Remillard

All the staff here is so welcoming and really know how to make your day! My order is always perfect and served to me in a timely manner! Nothing but great things to say about this location!

Alexis Marques

The girls who work there are always super nice, but the bacon, egg, and cheese sandwich I ordered made me sick. Not sure if it's a me thing or something that's going on in the kitchen.

Atmosphere: 4

Food: 2

Service: 5

Ms. H

Great coffee, friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Rachel

Saturday the line was ridiculous and the two girls who were working the counter were absolutely fantastic. The amount of effort they put in to take everyone’s orders and make everyone’s coffee was beyond the customer satisfaction experience. Give these girls a raise!!

Atmosphere: 5

Food: 5

Service: 5

Jamelle Dixon

Veronica and Elena are THEE BEST!! Love you Girlies 🥰

Kristina

Why is the consistency nonexistent? If I order a black bear one day, it should taste the same the next, and the same at every store. Your girls here need re-PERC’d with recipe building b/c it’s frustrating to spend money on something that’s different every time. Also, cashiers should know the menu instead of me explaining it to them.

Food: 1

Service: 1

Eric

The young lady taking my order the one who had very hairy arms. was very rude!!! She literally rushed me through the order process and didn't help me.
Once I got my sandwich which was rushed.
I bit into it and it was ice cold like it hadn't even been warmed up
I took the sandwich back, and the young lady who made it had an attitude with me!!! Something needs to be done someone is going to get sick!!!

Atmosphere: 1

Food: 1

Service: 1

a f

I got an asiago bagel with cream cheese. Bagel was great and toasted well. But there was a very minimal amount of cream cheese. :/ :/

Food: 2

Service: 3

Luis Jaime

Staff here is always great!

Atmosphere: 5

Food: 5

Service: 5

Crystal B.P.

This is not a sit down coffee location. No bathrooms. Just drive through.



Wheelchair accessibility: None

Atmosphere: 1

Food: 5

Service: 5

Aiyla Allen

They have options for vegan people ?? The lady at the register was very nice and friendly.

Atmosphere: 5

Food: 5

Service: 5

Robert Martin

I was standing in line and watched an employee eating licked their fingers and rang someone up with out washing his hands. So

Atmosphere: 1

Food: 1

Service: 2

Shaunteia Bell

Went here on my birthday and just so happen to ask Stanley and Veronica, where another place was in the mall they gave out free items for your birthday and then I turned around and ask did they give out anything for free and they were so sweet both of them made me the best drink ever I ask them to make their favorite drink they said they like them all so they created something for me just for my birthday it was huge but so good in full of everything great I will go back to this location just for those to the customer service was amazing even better than the drink thank you so much Stanley and Veronica for making my day feel even more special by stopping at this location ?

Atmosphere: 5

Food: 5

Service: 5

Jasmine Fernandes

This a great location it just depends on the staff member you get on if you are going to get a good experience or not. Some people have good customer service and others don’t

Atmosphere: 2

Food: 5

Service: 3

Finn Moskos

Stanley was a delight!!!!! Convinced to drink glitter lol. Love him! He deserves a raise

Atmosphere: 5

Food: 5

Service: 5

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