Jimmy John's

Name: Jimmy John's
Address: 31204 Beck Rd, Novi, Michigan, 48377, US
Telephone: (248) 624-9620
Price range: $
Rating: 2.9

$ • Sandwich Shops, Fast Food

Hours:
31204 Beck Rd, Novi
(248) 624-9620

Menu Order Online

About Jimmy John's

Jimmy John's is a popular sandwich shop known for its "Freaky Fast" service and wide variety of customizable sandwich options. The reviews paint a mixed picture of the restaurant's performance, with some customers praising the speed and accuracy of their orders, while others have experienced issues with staff responsiveness and attention to detail.

One customer highlights the consistent problem of their order being prepared without the requested mustard, despite clear instructions. Another reviewer, however, had a positive experience, with their sandwich modifications executed perfectly and the order ready by the time they finished filling their drink.

The reviews also mention some instances of indifferent or unresponsive staff, with a couple of cashiers accused of simply staring at customers without speaking. Conversely, the sandwich makers are described as friendly in certain cases.

Finally, one customer had a disappointing pickup experience, with their online order not being ready at the promised time, and a lack of courtesy or apology from the staff. Despite these issues, the overall sentiment suggests that Jimmy John's generally provides a satisfactory dining experience, with the potential for improvement in certain areas of customer service.