McDonald's
42665 W 12 Mile Rd, Novi
(248) 348-0255
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Apparently, they don't have the $5 meal here like every other McDonald's. Guy on speaker sounded like he hates his life and has an attitude. Then they are out of Sprite. Then, the girl at the window looked like she would rather claw her own eyes out over being there. Will not be returning here. Food was awful. Orange juice was good.
Atmosphere: 1
Food: 2
Service: 1
I don't know how this McDonald's is still in business. They rarely have a line yet they are the slowest McDonald's I have ever encountered.
Food: 3
Service: 1
Great service at drive through, hot food, hot barista coffee and speed of delivery. Only downside was their rewards system was down temporarily which might be an HQ thing.
Atmosphere: 4
Food: 5
Service: 4
*PEOPLE DO NOT VISIT THIS LOCATION THE STAFF IS HORRENDOUS BEYOND FOR FAST FOOD*
In the middle of November on a Wednesday night 2 friends and I visited this McDonalds for only 3 drinks. When we arrived to the drive-thru the staff member tried to hand me a drink carrier and saw that one of the drinks was tipping and began to laugh as the drink spilled into my driver side of my car.
Since then (almost 4 months later now) nothing has been resolved. Ladonna Stewart from guest services tried assuring me this would be handled and when we reached a half*** agreement she had to change it up trying to make me go all the way to Dearborn from Oakland Twp to get my car cleaned after this process took me having to harass them for months and months.
Absolutely not McDonalds and Ladonna, shame on you guys as a multimillion dollar organization.
*PEOPLE DO NOT VISIT THIS LOCATION THE STAFF IS HORRENDOUS BEYOND FOR FAST FOOD*
Atmosphere: 1
Food: 1
Service: 1
Worst location, wrong order as usual and always missing an item or two. Tried calling and they are so disrespectful and phone line is always got static they don’t hear your complaint. I wonder who this lousy manager over there is still ruining the reputation of McDonalds. Worst experience and careless attitude.
Play area smells like piss, the food was wrong, restaurant dirty, and no one cares
Atmosphere: 1
Food: 1
Service: 1
To the staff member who always organizes the chicken nugget deliveries:
I’ve received my order several times and always know it’s you. You never forget our sauces or make mistakes with our drinks. The way you carefully prepare our chicken nuggets always brightens my day.
Thank you so much for putting effort into this repetitive task. You have no idea how grateful I am for your attention to detail and hard work. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible Mcdonald’s it’s unreal, greedy franchise that charges for water.
We politely asked the cashier if we could change the Sonic toy for another one, since we usually buy Happy Meals and it was the 3rd time we got the same one. So the cashier asked her manager and she told my 6 year old daughter that it wasn't Christmas, that they were all the same. Then, we saw other children with several of those toys different from our daughter's. The manager was very rude and threw our daughter's toy away.Unfortunately, my daughter saw her cruelty answer.
Employee shift: December 30, 2024, at 11:50 AM. Grey T-shirt and blond/grey hair.
Too many people. Service was not good.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Quarter Pounder with Cheese
Restaurantji Recommends
That lady still works there the horrible manager that And also showed favoritism to her co-worker's kids on the job It's called fast food for a reason It's supposed to be hot and fresh not cold and soggy
Atmosphere: 1
Food: 1
Service: 1
Food prepared sloppy. 10 minutes in drive thru with 3 people in front of me. Employees don’t seem happy to be working. No greeting. Just hand the food out the window and shut it. Seems fast food workers want higher wages, but don’t want to put the effort in. In reality though, it all comes down to management.
Atmosphere: 2
Food: 2
Service: 1
My kids love McDonald's. No complaints here.
Atmosphere: 5
Food: 5
Service: 5
Good food and quick service.
Atmosphere: 5
Food: 5
Service: 5
Stack my McNuggets, you get 4 stars! You’d get five if it was actually food😅
Loading...