Totally Tea

27500 Novi Rd, Novi
(810) 853-7550

Recent Reviews

Sort by
Dennis

Great customer service good prices and best drinks and best people

Nazar Burov

Really disappointed! We visited today with friends and ordered three different drinks — and all three were honestly terrible. No taste, no enjoyment, just a waste of money. Sadly, we had already left and couldn’t bring them back — we just threw them away. It was such a letdown! Didn’t expect this from a place that looked so promising.

Luke Hollosy

My 6 yo approves. Taro tea was good, he gave us lots of Boba pearls.

Chester Fam

I see consistency is key for them. They are rude and they add charges without telling you. We were charged an extra 3.30 for a tip when I put no tip. I feel like they did toss because they felt they could sneak it in on the teens. As a parent, I was not having it. Terrible business practices.

Sandra Kittle

This place is a rip off. When you order the $5 drink they charge you $9 and don’t tell you why. It’s not posted anywhere and when I asked about, they argued with me and would not explain how this could be. I would have cancelled the order but they already ran my credit card. The staff is rude. I would never go here again.

Diane McClure

Just tried the one is belden village mall and im beyond disappointed. I was charged for double Boba when I didn't ask for it, charged for brown sugar and when I asked they said it was for sweetness when I didn't ask for it. The tea is ok at best. I didn't check before I paid and that's OK me and it was busy so I just took the loss but check the charges before paying. Won't go back.

gia meow

you will always have to pay 8-9 dollars for 1 drink. i asked them why i have to pay more for “double boba” if im already paying for a large and they just told me that if i get a large i have to pay for extra boba. they wouldn’t take the charge off even if i asked for less. this place is a total scam there are other better boba places nearby!!

Barian King

The drinks taste very good. The reason for my low rating is the blatant false advertising and extra charges that the employees add to the drink costs. On 1/11/25 I ordered the ‘signature’ drink but they added extra costs for tapioca even though that is included in the advertisement and the menu states that ‘the signature’ drink should include 2 toppings. When I saw the extra charge and inquired as to why it was added, the male gentleman stated that only the mango and kiwi was included in the signature and that adding it would result in a “bad taste”.

Ajani Newble

i come here nearly every other day , top tier teas , try the peach fruit tea

Sheza Khurshid

Do not recommend this place. After paying, I realized that they had charged me nearly double the posted price. I normally wouldn't even check the price for small purchases like this, but when I saw I was $20 charged for 2 drinks, I took a closer look at their posted prices and what they charged. Extremely dishonest. Also the tapioca bubbles were clearly old.

Sasha Westerkamp

Visited the Novi Mall location. It was very disappointing. Didn’t hit me until after walking away that 3 drinks were over $30 which is absurd. My husband said he saw the cashier adding several extra charges like double boba and extra shots and whatnot. The milk tea tasted okay, but the boba were flavorless. I can see from other reviews that they are scamming people constantly. What a shame! The first time I visited this spot (years ago) it was tasty and reasonably priced… Not anymore.

Atmosphere: 1

Food: 2

Service: 1

Nicholas Westerkamp

My tea was terrible and they charged almost twice the posted price. My family and I stop here every visit to the mall, but today was the last day. $30 for three is ridiculous. My guess is they will just keep ripping people off until they are no more.

Rumeal Reed

Service is quick fast and the teas are always tasty.

Atmosphere: 5

Food: 5

Service: 5

Dvir Refael

Amazing drinks love it every time

Atmosphere: 5

Food: 5

Service: 5

Layal Berro

Super friendly staff and delicious tea :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango, Peach

Loading...