Auntie Anne's
Auntie Anne's At The Crossroads, 6650 S Westnedge Ave Ste 207, Portage
(269) 324-3117
Recent Reviews
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Just stopped by at 17:55 on Tuesday and it is closed even though the hours are listed until 19:00. Not acceptable.
Atmosphere: 1
Food: 1
Service: 1
Victoria is great. She always has a positive attitude and greets with a smile.
Atmosphere: 5
Food: 5
Service: 5
I go here all of the time in the mall, I always love the food here, I often order the cinnamon nuggets cuz I’m kinda a sucker for me being a sweet tooth, one time I got the pretzel nugget for me and my brother to share for a movie night with my dad and it was really fun :)
Atmosphere: 5
Food: 5
Service: 5
Best Auntie Annie in the world.
Thank you Kahlia. Your customer service was outstanding! We will be back.
Atmosphere: 5
Food: 5
Service: 5
I had a tmoble app coupon to use with thier App- when I orderdd it charged me twice and did rhe order 2x and then canceled the order saying I couldnt use the coupon again! The GM came out and gave me an additude because of what the app did and was RUDE! I said I wanted my money back it took and would like to get my free pretzel I was trying to order- she slammed my tax amount on the counter and then tossed a pretzel at me and had me bring up the coupon which I had told her had been used on the site and wouldnt work again- which was why I came in to let them know- it had also canceled what I paid for- I dont think I will use their app again- that was vwry unpleasant considering evidence showed the issue there should have been NO additude to my request! And sadly that is where theur coupons are located!- coupon was only good for that day and she didnt even know it existed.
Atmosphere: 4
Food: 4
Service: 1
Not at all what it used to be. From the product to the service and everything in between. The pretzel I got is HARD. Sam’s club pretzel is somehow better. 🤦♀️
Atmosphere: 1
Food: 1
Service: 1
The food and service was good and fast. The person that was taking my order his hygiene wasn't the best. I'm glad I didn't have hair in my food.
Atmosphere: 4
Food: 5
Service: 3
wheres my cup of hot cheese sauce. ts cold
Delicious pretzels, online ordering available, and great rewards program.
Excellent pretzels, friendly staff, way too overpriced. I can get a salted pretzel for $0.89 at Sam's club or I could come here and pay $3.29 for the same thing.
Restaurantji Recommends
Delicious food
Bought mini pretzel dogs, sweet almond pretzel, 2 cheddar cheese cups and a sweet glaze cup. Everything was delicious, pretzel dogs were a little salty. Staff was friendly and helpful; kudos to them as they were quite busy.
Always stop in when shopping at the mall, My sister ordered a cup of pretzels 2 pgks of the cheese, and 2 drinks she gave my sister 1 of everything, then my sister said I ordered 2? she argued with my sister, and than said she only ordered 1,pushed the food towards my sister . fed up, my sister told her not to arque with customer.. we will stop a long time tradition of going...
Please get some competent people in this store. Train your employees
Customer service was HORRIBLE! I waited in line to use my coupin for 20 mins and the lady was rude when I got up there and I was trying to explain I had a coupon and since it wasn't peoplerly ready I can leave and it was awful. I get your busy and you had a long day but it was completely out of line.... I wanted my pretzel :(
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