BIGGBY COFFEE
9008 Portage Rd, Portage
(269) 443-7084
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Recent Reviews
Top notch customer service from everyone that works here! Maddie is such a sweetheart, willing to go above and beyond for the customers.
I have always loved this biggby and recommend it to anyone I know!
I was a regular until today. Today I was given milk. I am lactose intolerant. The other day they scooped whip off and thought I wouldn’t notice. I could see the bird off white and taste it and had a reaction after my first gulp. Because I am lactose intolerant. Which they do know. I’ve had to tell them because they won’t read the tickets. There are 3 young ladies who do it right, and when there’s a mistake they fix it. But a new employee is there who doesn’t take allergies...
All in all I would have given these folks a 5 across the board except for decor but I had a incident in which I asked could I get it replaced as I asked for frozen n it was just çold I was refused, then my beverage slammed down on the counter and was told take it or leave it WOW!!! I'm a regular customer there always get the same thing never complained any other time so that's why I scored them the way I did I've always been very customer oriented n go above n...
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