Penn Station East Coast Subs

Not really the friendliest place, not the cleanest place to eat in, but my goodness the food is delicious. Overall though it's really not bad for a sandwich shop, and the sandwiches are much better than most.

Atmosphere: 2

Food: 5

Service: 2

For the price, the best franchise sandwich place.

Atmosphere: 3

Food: 5

Service: 5

Fantastic subs but a bit on small size

Atmosphere: 5

Food: 5

Service: 5

arrived here at Penn station on westnedge at 8:32 p.m. and all the lights were shut off even though it says they're open till 9:00 p.m. when I went inside the two young gentlemen that were working told me that they cannot make any hot sandwiches only cold sandwiches. Also they said no fries because they had shut everything off. If Penn station is going to close at 8:30 then they should just make their hours 8:30 p.m. it always seems to be the late night crew that are the issue. All because they want to close early and not service the customer. I'm posting this because I know this needs to change and maybe upper management does not know it going on

Atmosphere: 1

Food: 1

Service: 1

Absolutely love the cheesesteak with EVERYTHING on it. Yum

Atmosphere: 4

Food: 5

Service: 5

I tried being funny and they hated me. It reflected in the food.

Atmosphere: 2

Food: 3

Service: 2

The staff was very nice and friendly! They stated that they are very happy making the sammiches! Which is awesome to hear from an employee of a restaurant!!!

Atmosphere: 5

Food: 5

Service: 5

Consistently good hot or cold sandwiches.

Atmosphere: 2

Food: 4

Service: 4

I came in today with my family and it was two young men and 1 other lady working. The lady was very rude and unprofessional with both young men talking to them in a rude and inappropriate manner. Poor guys had to deal with it all while I was waiting for my food. While my food was being made she went into the back with a friend who was not a coworker and came back with an attitude when one of the male coworkers said something about it. Very unpleasant to see and killed me and my children’s mood. The food was great but service was slow and unprofessional especially the young lady.

Atmosphere: 1

Food: 3

Service: 1

Austin needs better training on taking orders. We gave him our order, he read it back to us, we repeated it back and he said yes. We paid for our order, but one drink was the wrong size and when we got the sandwiches we were missing an order of fries. Although clearly needs more training. They did drop more fries, but when they told me the price I realized Austin didn't actually take our order properly and I left without my fries. I will stick with my regular Penn Stations. Clearly the don't all run the same.

Atmosphere: 3

Food: 5

Service: 3

Great sandwiches and fantastic fries

Atmosphere: 5

Food: 5

Service: 5

I went to Penn station and ordered a cheesesteak sub. Asked for no onion no mushrooms and no mustard. It was coated in mushrooms. Took it back and the kids you have working acted totally indifferent. She just looked at me and said do you want me to remake it? Very disappointed with the service. Maybe if Mathew would take his headphones out he might hear something.

Atmosphere: 1

Food: 1

Service: 1

Great food as expected but the tables and hi-chairs needed to be cleaned better. The bathroom was okay. Needs a good cleaning in customer spaces

Atmosphere: 4

Food: 5

Service: 5

Penn Station is chow! Their Philly Cheesteak is so delicious! The bread is so soft and melts in your mouth. Their fries are handmade from freshly cut potatoes. The chocolate chunk cookies are simply the best! Best sub place around.

Atmosphere: 4

Food: 5

Service: 5

I came in today at 9:55 five minutes before close and Leah the manager made my sandwich without complaint . Extremely impressed . This girl is an asset to your guys company she deserves a raise !