“Love Arby's food ! The Buffalo chicken wrap is amazing. We usually don't have problems with our order or service. We did the last time we came, and Katina handled it beautifully. She knew exactly what was wrong before I even said anything. Apologized and replaced our whole meal. She turned my frown upside down“
“The manager here waited on me in the drive-thru the day I found out the cancer treatment worked... she came all the way out to hand me my order and hug me. And pray with me. The next time I visited I came on the inside she remembered me I rang the bell for great service and also for Beating cancer. It wasn't just me I saw her tree every customer with the utmost respect patience and kindness. It was an experience I will never forget. I pray this makes it to the higher management because this woman should be an example and definitely deserves higher pay and or supervisor position. The kitchen and dining room and even parking lot were so clean..“