Ordered one beef and cheddar, one crispy chicken sandwich, one 4 piece chicken nugget, one club wrap and 3 medium fries. Not a huge order or difficult order and yet still ended up missing the beef and cheddar.
Atmosphere: 2
Food: 3
Service: 2
American Patriot
Its 2:15 on 2/17 and i just wanted to make sure the young lady who took my order knows that its very refreshing to hear someone so friendly with a sunny disposition and polite take my order . Usually they all sound like they're heavily medicated and depressed, so give that girl a raise ! All the 5 stars are for her and her alone.
Customer service Was very bad. They were Rude missing items. Spoke with the manager She was even more rude using bad language. Very unprofessional.
Atmosphere: 1
Food: 2
Service: 1
Matthew Foran
The renovation is nice and the food is surprisingly good, but this location is understaffed. One worker has to juggle the drive through and front register so there is always a wait.
Atmosphere: 5
Food: 5
Service: 3
Renee Delisi
The girl who took my order was nice however she did not put the condiments that I requested in the bag. The crispy chicken sandwich I ordered was not fresh it was cool rather than hot and fresh like it should have been. I kinda had a feeling it would be because I was the only one in the Drive-Thru and it took about a min for her to hand me my order. Furthermore it looked and tasted to be cooked in old oil. Arby's use to be a place to go to for fast fresh food, considering my past few experiences I know longer believe this to be true. If I should decide to return to this location, I will request my food to be dropped fresh. It's unfortunate I would have to do this.
Carrie Rattee
The young man at the drive thru was very nice, well mannered and polite. Food was good!
Atmosphere: 5
Food: 5
Service: 5
Kathleen Telezinski
Customer service Was very bad. They were Rude missing items. Spoke with the manager She was even more rude using bad language. Very unprofessional.
Atmosphere: 1
Food: 2
Service: 1
Gerald
Fruity black dude lucky I didn't backhand those braces outta his mouth ?ain't my fault you 30 with braces and ain't working a real man's job. Trust me ur better off eating at the Taco Bell across the street they're actually respectful
Place got a facelift and looks nice on outside but your hair will be gray before leaving
Service: 1
Kenny Brand
Drove thru
Food: 5
Service: 5
Dogelife500
Cold curly fries what???? Was here at 11:15 pm the only things that was hot was the cheese sauce trying to be sly giving me cold curly fries!!
jon
certainly have had better. sandwich looked like they played volley ball with it.
Food: 2
Service: 2
Mary Malin
I ordered the Waygu burger it was terrible, very dry and overcooked.I've had it 2 other times from the Sterling Hgts location and it was delicious $8.00 very disappointed
Ordered one beef and cheddar, one crispy chicken sandwich, one 4 piece chicken nugget, one club wrap and 3 medium fries. Not a huge order or difficult order and yet still ended up missing the beef and cheddar.
Atmosphere: 2
Food: 3
Service: 2
Its 2:15 on 2/17 and i just wanted to make sure the young lady who took my order knows that its very refreshing to hear someone so friendly with a sunny disposition and polite take my order . Usually they all sound like they're heavily medicated and depressed, so give that girl a raise ! All the 5 stars are for her and her alone.
Atmosphere: 5
Food: 5
Service: 5
It was expensive but so good.
Food: 5
Service: 5
Recommended dishes: French Dip, Turnovers, Sandwich, Roast Beef, Double Roast Beef, Chicken Bacon Swiss Sandwich, Classic Roast Beef
As long as it's fresh it's good
Atmosphere: 5
Food: 5
Service: 5
Customer service
Was very bad. They were Rude missing items. Spoke with the manager She was even more rude using bad language. Very unprofessional.
Atmosphere: 1
Food: 2
Service: 1
The renovation is nice and the food is surprisingly good, but this location is understaffed. One worker has to juggle the drive through and front register so there is always a wait.
Atmosphere: 5
Food: 5
Service: 3
The girl who took my order was nice however she did not put the condiments that I requested in the bag. The crispy chicken sandwich I ordered was not fresh it was cool rather than hot and fresh like it should have been. I kinda had a feeling it would be because I was the only one in the Drive-Thru and it took about a min for her to hand me my order. Furthermore it looked and tasted to be cooked in old oil. Arby's use to be a place to go to for fast fresh food, considering my past few experiences I know longer believe this to be true. If I should decide to return to this location, I will request my food to be dropped fresh. It's unfortunate I would have to do this.
The young man at the drive thru was very nice, well mannered and polite. Food was good!
Atmosphere: 5
Food: 5
Service: 5
Customer service
Was very bad. They were Rude missing items. Spoke with the manager She was even more rude using bad language. Very unprofessional.
Atmosphere: 1
Food: 2
Service: 1
Fruity black dude lucky I didn't backhand those braces outta his mouth ?ain't my fault you 30 with braces and ain't working a real man's job. Trust me ur better off eating at the Taco Bell across the street they're actually respectful
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Place got a facelift and looks nice on outside but your hair will be gray before leaving
Service: 1
Drove thru
Food: 5
Service: 5
Cold curly fries what???? Was here at 11:15 pm the only things that was hot was the cheese sauce trying to be sly giving me cold curly fries!!
certainly have had better. sandwich looked like they played volley ball with it.
Food: 2
Service: 2
I ordered the Waygu burger it was terrible, very dry and overcooked.I've had it 2 other times from the Sterling Hgts location and it was delicious $8.00 very disappointed
Food: 2
Service: 5
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