“The drive thru moves really SLOW. Order takers have minimum customer service skills. The app sent me out of the way when I was at another location 5 miles Away!!!! Not cool. App won't let customers cancel orders. Inside of restaurant Closed to public“
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I want to give a big shout-out to the night shift at this Burger King. Last week, my order was missing a sandwich, but I didn’t notice until I got home. When I came back a week later, I mentioned it—not looking for anything free, just letting them know. The night shift team went above and beyond and gave me the missing sandwich anyway, on top of the new order I placed. They were super nice, professional, and made sure I was taken care of. Really great customer service!“