McDonald's
15401 12 Mile Rd, Roseville
(586) 778-3020
Recent Reviews
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Nope. Go somewhere else. Don’t even waste your time. A bunch of children work here kicking stuff around on the floor, getting orders wrong repeatedly. Repeatedly.
Atmosphere: 1
Food: 2
Service: 1
They have the slowest drive thru in the area!!! Why do they only service one car at a time. I have watched people leave the line . Owner is losing money. I keep coming back and the experience is the same
Atmosphere: 1
Food: 3
Service: 2
Food always fresh its a busy place .some of the employees like kara she does multi task and treat people nicely .very hard working lady. Place she kerp it clean and make sure of that .
Atmosphere: 5
Food: 5
Service: 5
5⭐️ Great service provided by Ryan, Nolan, Marissa
Atmosphere: 5
Food: 5
Service: 5
Why you gonna make someone wait at the speaker for 5 minutes to tell me your closed when you are open for at least 45 more minutes. I work food service too, late customers suck but you take their orders. The late crowd justifies your closing staff. Gen Z needs a work ethic I'm gonna go to bed hungry cuz these kids don't want to make a cheeseburger. Either update your hours online or write up your night crew; online says open until 12 I shouldn't waste my time and gas for some 18 year old lives at home teen to tell me I can't eat today after working 12 hours. Rolls my eyes.
Atmosphere: 1
Food: 5
Service: 1
My daughters order was made incorrectly. No professionalism and everyone looked unmotivated. That should have been my attitude because I had to drive back to get my daughter‘s food corrected
Atmosphere: 3
Food: 1
Service: 1
I went here for breakfast and for some reason the person changed my order to just a plain English muffin. I asked her if this was some kind of joke and she said yes. I said it wasn't even funny and she said people actually order it this way. So I drove off. I don't think I want to come here anymore
Atmosphere: 1
Food: 1
Service: 1
I like McDonald's, and I'm willing to admit it. McDonald's, including this one, is consistent. I like the hamburgers and the french fries, in particular. They are consistently good, with consistency being key. I would rather have a McDonald's hamburger than a fancy hamburger from a sit-down restaurant.
Atmosphere: 3
Food: 4
Service: 4
Strongly would avoid this Mcdonalds. Employees spent most of their time in the back on their phones and difficult to even get their attention. My burger was made wrong, had to ask for napkins as well even though I had three separate orders, none them had napkins included. Also, no refills, asked an employee about it, they just mumbled something and didn't answer. At least my 'second' quarter pounder was good. Will never return.
Edit - follow up, the GM reached out to me, addressed my concerns and was extremely nice. I greatly appreciate them following up and correcting the situation for future customers.
Atmosphere: 1
Food: 4
Service: 1
I tried new bcn gold Mccrispy for the first time. It was like a hockey puck. :/
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
I went through the drive thru and it wasn't that busy at all and I could see it wasnt busy on the inside either there might have been maybe one person sitting down and one person ordering on the inside but the workers seemed really confused and discombobulated like they didn't know the menu, it kind of gave me the idea of they just started and we're learning as they go but sadly didn't have a manager or trainer there to help them out. I've worked in the food service industry and I was always under the impression that you have to always have a team leader on staff whether it be someone who's worked all the different jobs, a boss etc. In this location it just didn't really seem like they had one of those type of people there. But the workers that were there they do deserve a thumbs up because you could tell they were really working hard and trying their best to do all they could do to get The orders out the best they could. I wasn't able to get a look at the cooks but I have no idea if they were new or what. But actually during my time they're eating I believe that one of the new girls actually walked out. So all in all it wasn't the best experience.
Atmosphere: 2
Food: 3
Service: 3
For a McDonald's, this place is pretty good. Orders come out quick and lobby's mostly clean.
Atmosphere: 4
Food: 4
Service: 4
The new managers are amazing and have made sure the shops running well
Atmosphere: 5
Food: 5
Service: 5
Lady with the green nails is a great employee! So are all the others, to be fair, but I wanted to make this post just to appreciate her for amazing customer service.
Atmosphere: 5
Food: 5
Service: 5
I haven’t dined in at a McDonald’s in years. Although you can now order yourself and the need to interact with employees is pretty limited. What I will say is that the woman working up front was the sweetest and kindest to my kids and I. She made sure we were good and had everything we needed, came and checked on us, and when I asked for sauces and ice she was happy to help. In the 30 some odd years I’ve gone to a McDonald’s, this was by far one of the best experiences I’ve had at one and if I’m being honest even topped most restaurants I’ve been to.
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