Chinatown
716 E 14 Mile Rd, Royal Oak
(248) 585-4360
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I would NEVERRRRRRRRRRRRRRRRRRRRRRR come here again. Got here at 6:00pm to pickup a doordash order. It said the order should’ve been ready by 6:05. When i got inside, there were already 2 gentleman waiting for their orders and said they had been waiting for 30 minutes and longer and they were PISSED. One of the guys mumbled “ i don’t even know how this place is still open and they’re this slow with orders “ There’s also a little doorway that’s open between the kitchen and lobby, you can see them inside putting the food together and they can see you waiting. ) There was 4-5 employees working and they all kept walking past the doorway and not acknowledging anyone up front. They didn’t say anything nor did they actually come to the register but continued to make eye contact…. After i had been waiting for about 10 minutes, 2 people walked in. One of them left 10 minutes later after not being acknowledged. At this point it was 4 of us waiting. One of the guy employees came to the front and gave one of them their order, then slowly but surely the other guy got his order as well. I ended up asking while the employee was still upfront how long the order would be, he said he would check and come back to let me know. Couple minutes later, FOUR EXTRA people entered. eventually all FOUR people ended up getting their order BEFORE me and at this point it’s 6:45-6:55? How does 4-5 extra people come in after me and i’ve been there since 6:00pm get their order first? One of the guy employees came back up front & i asked him how long would the order be because i would unassign from it if its going to be any longer. He said he would let me know like beforehand earlier & once again, didn’t let me know. In fact he just looked at me thru the doorway but didnt come back upfront to relay an answer….. an older lady came up front and i asked her the same question and she said “ 30 minutes, i don’t know “ so i asked did they not get the order an hour ago at 6:00pm…..?? and she just shook her head and started walking to the back. at that point it was 7:00pm. I had been there for a whole hour. It didn’t really seem like they understood english. the younger guy employees seem like they understand it pretty well but still some confusion along with the lady. If your going to run a business, you have to learn to communicate with your customers. Simple. I left with an HOUR wasted of my time plus no money in my pocket because i couldn’t finish the order. Don’t go here. Wouldn’t recommend.
Very horrible food. Never go here. High prices horrible food, taste waste of your money.
Atmosphere: 1
Food: 1
Service: 1
Really quick and really good. The chop suey was great and so was the portion size!
Atmosphere: 2
Food: 5
Service: 4
Chinatown really exceeded my expectations.
My wife grew up in this town and always went to Mui's for Chinese food. Mui's is great, but one day they were closed and I decided to try Chinatown. I had a craving for a chewy noodle dish and chose the Beef Lo Mein.
The noodles were EXACTLY what I wanted and were cooked perfectly. Nicely sauced, but not drowned in something overpowering like other restaurants sometimes do.
What might have impressed me even more than the wonderful noodles was the brown fried rice that came with the dinner portion. You know how there's usually some tiny pieces of chicken in the rice? Often times they end up dry and hard. But not at Chinatown! They were soft, moist and super flavorful.
The beef in my noodles was the same way. I didn't find a single piece that was overcooked. All of them were velvety soft and juicy. That's not always easy to accomplish when stirfrying small pieces of meat that will naturally cook very quickly.
Needless to say, I'll certainly be back again for the same dish!
P.S. The Hot & Sour Soup was very good too!
Food: 5
Service: 5
The food was really good! We got the almond chicken, Mongolian beef, house fried rice, and the appetizer sampler. The sampler was huge and definitely worth the price. Everything tasted super fresh, the portions were big, and all the meat was cooked to perfection.
The almond chicken came with a really good brown gravy, but it was a bit too oily. We had to soak some of the oil up with a paper towel. That’s the only thing that brought it down a notch.
Other than that, everything was great and I’ll definitely be back!
Atmosphere: 5
Food: 4
Service: 5
Disappointed, I would go here regularly.... but last time they added $1.30 to my credit card statement, than what I signed for. While $1.30 is not much and not worth my time to file a fraud report with my bank. I will NEVER bring my business back here.
Atmosphere: 1
Food: 5
Service: 1
good foods!
The place is fair, not great, just normal.
Atmosphere: 3
Food: 3
Service: 3
Love the Quality,Taste,and kind Service
Atmosphere: 5
Food: 5
Service: 4
I almost didn’t stop here because of the reviews. Boy, that would have been a mistake. The lady taking orders was super friendly. The chicken fried rice and hot and sour soup came out fast, hot and really good. I’ll be back.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The best chicken fried rice in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice
Worst place to order food from! they never have your order right then when you tell them about the order they try to play dumb like they didn’t make the mistake. The rice was hard the chicken was crunchy and chewy at the same time I would never recommend no one to try it spend your money elsewhere because you will really be disappointed!
Burbon chicken is not suppose to be breaded. Just chix thighs in sauce. Very unpleased whit my meal wont even go there again.
Atmosphere: 1
Food: 1
Service: 3
Huge portions. Almond chicken was good
Food: 5
Absolutely amazing. We’re new to the area so we’re trying out different places to eat. Today we got wonton soup, almond chicken, pepper Steak, shrimp w vegetables, shrimp with lobster sauce and the sesame chicken dinners(some w shrimp fried rice and some with chicken fried rice) Everything was great even the kids loved it all. <3
P.S. price and portions gets a 10/10 in our book, we’ll definitely be ordering here again <3
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Almond Boneless Chicken Dinner with Vegetable Fried Rice Up Charge, Shrimp Fried Rice, Wonton Soup, Shrimp with Mixed Vegetables Dinner, Chicken Fried Rice
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