“My previous experience at Applebee's on Tittabawasses in Saginaw, wasn’t pleasant, as I encountered poor customer service and received unsatisfactory food. I reached out to the restaurant corporate to make them aware of the issue, not seeking any compensation. However, Applebee's did send me a gift card as an apology. Today, while handling some business on State Street, I decided to give Applebee's another chance. I sat at the bar and ordered the same dish, chicken Alfredo. To my surprise, it was delicious and my server, Jo Etta, provided exceptional customer service. This experience has restored my faith in Applebee's.
Thank you, Jo Etta“
“Food was fantastic as always, and service was even better! I think our server's name was Mario (sorry if I am mistaken, I remember faces better than names, but he is a handsome gentleman with stars on his neck), and he was very polite and attentive! We ordered the 2 for $25 and was so much food we had to leave with multiple boxes in leftovers. Overall well worth the visit!“