BIGGBY COFFEE
6432 Blue Star Hwy, Saugatuck
(269) 455-5582
Recent Reviews
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Cute Lil coffee location, excellent service and quick even though they're small. They had outside seating available during the summer, and are a great stop for something warm as we roll through winter.
They also had a treat for my pup Theo. Thanks y'all!
Atmosphere: 5
Food: 5
Service: 5
Quick and perfect
Atmosphere: 5
Food: 5
Service: 5
Slowest biggby there is in the area. Food always taste burnt. Dirty toasters, if you care about your time don’t go here.
Food: 1
Service: 1
I come here daily. Today I ordered the same thing I normally do with an extra shot for free shot Fridays. Went up to window and the tall rude girl with purple in her hair charged me for the shot then said after that I needed to mention it was free shot Friday and I’ve never done that…she’s also the only one that begs for tips. This location is not it anymore.
This was my first time trying Biggby Coffee! Traveled from Chicago for a family vacation and this was the only negative experience about my trip. The customer service is terrible! The cashier was very unpleasant as she was acting as she was annoyed by our presence. We overlooked that but as my daughter ate her sandwich she noticed the middle of her sandwich was ice cold! I notified the staff and the girl who I told looked at me weird and said , “well, why did she eat it half way?” I’m like you can touch it since she was assuming I was lying. We spent almost $60 bucks and one sandwich was ice cold so of course it should be corrected without an attitude. When the replacement sandwich was brought out, the window was slammed shut after placing it on the counter with not even a thank you or an apology. This is completely unacceptable and disrespectful. This is touristy location so to think that’s the staff employed at this location is beyond me! Terrible first experience and would not recommend going unless attitude is your jam!
Atmosphere: 1
Food: 1
Service: 1
Waited 30 minutes for 2 coffees at the walk up window. They’re quickly overwhelmed by a long drive through line
Atmosphere: 3
Food: 4
Service: 1
Good coffee, stupidly expensive and they don’t tell you the total until the pickup window. It was over $7 for a small matcha with almond milk. That’s the most I’ve ever paid for matcha/coffee in my life and we are in rural Michigan. More expensive than LA and NYC!
Atmosphere: 2
Food: 4
Service: 5
I ordered the Honey, Cinnamon, Vanilla Latte. The coffee was underwhelming and very watery. The coffee flavor was muted and it primarily tasted of creamer and sweetener. The foam was pretty good but couldn’t make up for the coffee itself :(
Cashier/service worker was super nice and it was pleasant encounter!
Atmosphere: 5
Food: 1
Service: 5
I was here on July 2, 2025 and there were two young women working inside. They were very busy but the service was outstanding! It’s always nice to get friendly service while traveling long distances on the road.
Atmosphere: 5
Food: 5
Service: 5
Cool place with a huge menu of drink choices.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Excellent flavor and quick and friendly service. Their Iced Chai Latte with vanilla was so delicious! A must have!
Good coffee and great service. The young ladies who helped me were fantastic and even gave my pups some dog biscuits. 1 of the very few coffee places I've been to where they have a red eye on the menu.
Great drive thru.
Just a drive thru coffee spot. Not bad.
The most sweet staff ever. I am currently stuck here with a busted tired and they were so quick to try and help. Thank you ladies for making something so miserable a little bit more bareable. Its so nice to see some humanity left in this world.❤️
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