Top notch staff no matter what time of day. This is always my go-to when looking for a quick bite to eat. (The mini vanilla Frosty's are a perfectly sized occasional treat for my pups, too!)
Horetski Racing
Typical Wendy's
cole gillotte
The Wendy’s in Ssm has consistently messed up my order, the most recent is charging me for a triple pretzel baconator and giving a single that is about the size of a slider. Very disappointing and systematically messes orders up. DO NOT GO GET IF YOU WANT WHAT YOU PAY
Atmosphere: 1
Food: 1
Service: 2
Lisa Gramm
Overall, it was a great experience, fast and friendly service!!!
Their customer service is legit ! Must go here to just experience it! They will for sure put a smile on your face. Most outstanding experience in customer service I’ve ever had in my life. Truth. True MVPs here ! This company is especially lucky to have this kind of talent in a fast food establishment! Way to show up ! You should be proud! Do (your you what know) guys!
Rich Fhaner
Always great employers at this location!
Atmosphere: 4
Food: 3
Service: 5
Tim Thompson
Brian is a great employee!!! Very helpful and knows the menu well. He helped my wife and I choose some of the new menu items and he was absolutely correct about how they taste.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator Fries, Baconator
gene biron
Love there affordable biggy bags .
Atmosphere: 5
Food: 5
Service: 5
Georgia Kruhm
We were a bus load of 50 and stopped without warning. The service couldn't have been better. The manager, Kory, kept the line moving smoothly and all the employees were hard working and friendly.
Recommended dishes: Baconator Fries, Nuggets, Baconator, Chili, Dave
Mindy Mendyka
Where to begin. AWFUL TO THEIR EMPLOYEES. It is time they get exposed. A good spot to start is with the general manager. Doesn’t want anything to do with any of his employees below an assistant manager when they try to reach out. He also makes false promises to employees about raises and promotions to manipulate them into staying. Promised an employee a Crew Trainer position which would have included a raise, but never followed through Pay gets reduced for an entire pay period (including hours already worked) if you call in for any reason without a doctors note. Someone had their pay reduced for a pay period because they called in after they fell down a flight of stairs right before their shift. Someone else had their pay reduced from the $15/hr to minimum wage for 2 pay periods because they didn’t change it back to their regular wage. They just fired a good worker of theirs who was a shift lead because they needed to leave for a genuine family emergency. The shift manager called the gm (who ignored the call) to make him aware but got fired because they left. One of the assistant managers makes autistic jokes while at work, while they do have an autistic employee. They belittle the crew members. Same assistant manager told someone he didn’t know what the employee even knew how to do when they had been employed there for almost 2 years. Managers become more rude and angry when the employees quit after being tired of the repeated disrespect. They also didn’t pay out the full PTO they were supposed to to someone else. Same person also had their last paycheck reduced from $15/hr to minimum wage ($10.10) because they quit before they completed all scheduled shifts that week, and KG said it was because they didn’t “put in their 2 weeks,” which isn’t actually and requirement. Michigan is an “at-will” employment state. Better Business Bureau should be on them. Too bad they can still be in business with the way they treat their employees. But unfortunately, they thrive off of the “hire and fire” system. I’d suggest not giving them the business. They’re penny pinchers too. They told employees not to give more than one napkin per item because “paper costs were sky rocketing.” So many of their employees are caught in a trap of manipulation. I hope the best for them, they deserve better.
Atmosphere: 1
Katelyn Georgevich
Absolutely horrible to their employees. I would not recommend giving them your business.
Donna Jo
The chicken Asiago club sandwich and the strawberry lemonade was delicious!
Love the specials definitely got the best specials in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Dave's Double, Nuggets, Chili, Crispy Chicken Sandwich, Bacon Double Cheeseburger Combo, Dave's Double Cheeseburger
Top notch staff no matter what time of day. This is always my go-to when looking for a quick bite to eat. (The mini vanilla Frosty's are a perfectly sized occasional treat for my pups, too!)
Typical Wendy's
The Wendy’s in Ssm has consistently messed up my order, the most recent is charging me for a triple pretzel baconator and giving a single that is about the size of a slider. Very disappointing and systematically messes orders up. DO NOT GO GET IF YOU WANT WHAT YOU PAY
Atmosphere: 1
Food: 1
Service: 2
Overall, it was a great experience, fast and friendly service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Vanilla Frosty -Ccino, Vanilla Frosty, Baconator, Chili, Pretzel Bun Baccon Pub Burger, Bacon Double Cheeseburger Combo, Chocolate Frosty -Ccino
Their customer service is legit ! Must go here to just experience it! They will for sure put a smile on your face. Most outstanding experience in customer service I’ve ever had in my life. Truth. True MVPs here ! This company is especially lucky to have this kind of talent in a fast food establishment! Way to show up ! You should be proud! Do (your you what know) guys!
Always great employers at this location!
Atmosphere: 4
Food: 3
Service: 5
Brian is a great employee!!! Very helpful and knows the menu well. He helped my wife and I choose some of the new menu items and he was absolutely correct about how they taste.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator Fries, Baconator
Love there affordable biggy bags .
Atmosphere: 5
Food: 5
Service: 5
We were a bus load of 50 and stopped without warning. The service couldn't have been better. The manager, Kory, kept the line moving smoothly and all the employees were hard working and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Hamburger, Dave
Restaurantji Recommends
great food and great service at
Atmosphere: 5
Food: 5
Service: 5
Always great food, service, and cleanliness.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator Fries, Nuggets, Baconator, Chili, Dave
Where to begin. AWFUL TO THEIR EMPLOYEES. It is time they get exposed. A good spot to start is with the general manager. Doesn’t want anything to do with any of his employees below an assistant manager when they try to reach out. He also makes false promises to employees about raises and promotions to manipulate them into staying. Promised an employee a Crew Trainer position which would have included a raise, but never followed through Pay gets reduced for an entire pay period (including hours already worked) if you call in for any reason without a doctors note. Someone had their pay reduced for a pay period because they called in after they fell down a flight of stairs right before their shift. Someone else had their pay reduced from the $15/hr to minimum wage for 2 pay periods because they didn’t change it back to their regular wage. They just fired a good worker of theirs who was a shift lead because they needed to leave for a genuine family emergency. The shift manager called the gm (who ignored the call) to make him aware but got fired because they left. One of the assistant managers makes autistic jokes while at work, while they do have an autistic employee. They belittle the crew members. Same assistant manager told someone he didn’t know what the employee even knew how to do when they had been employed there for almost 2 years. Managers become more rude and angry when the employees quit after being tired of the repeated disrespect. They also didn’t pay out the full PTO they were supposed to to someone else. Same person also had their last paycheck reduced from $15/hr to minimum wage ($10.10) because they quit before they completed all scheduled shifts that week, and KG said it was because they didn’t “put in their 2 weeks,” which isn’t actually and requirement. Michigan is an “at-will” employment state. Better Business Bureau should be on them. Too bad they can still be in business with the way they treat their employees. But unfortunately, they thrive off of the “hire and fire” system. I’d suggest not giving them the business. They’re penny pinchers too. They told employees not to give more than one napkin per item because “paper costs were sky rocketing.” So many of their employees are caught in a trap of manipulation. I hope the best for them, they deserve better.
Atmosphere: 1
Absolutely horrible to their employees. I would not recommend giving them your business.
The chicken Asiago club sandwich and the strawberry lemonade was delicious!
Atmosphere: 5
Food: 5
Service: 5