Chick-fil-A

13811 Hall Rd, Shelby
(248) 707-2695

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Recent Reviews

Honestly this location used to be the best.
Now it’s gone real down hill.
You can stand at the counter, to get help with your food, all day and it will mean nothing unless you stop them and tell them you need help.
If I’m standing at the counter with my cup in my hand to be refilled there’s a clue I need help.
Ordered some cookies that were hard and cold and when I asked why I got old cookies they said I’d have to wait for a new batch.
So...
I have to be honest, I was pretty disappointed. Took my family to this Chic Fil A after my kids baseball game at the UWM stadium. We ordered 4 milkshakes. They were so thick that it was like ice cream. There was barely any cookies & Cream in them.. i asked for no cherry which said it right on the sticker. Came with a cherry, my son asked for extra and didn't get extra so I gave him mine. I guess it worked out for him in the end. We waited close to 10 minutes for the shakes...
We had such an amazing experience with Chick-fil-A! We ordered lunch for a large event, and their team truly went above and beyond.

A special shoutout to Caleb, who delivered our order—he was incredibly kind, brought everything in with a smile, and even helped us get it all set up. When we realized we didn’t have enough cups, he didn’t hesitate to offer to drive back and grab more so everyone could enjoy their lemonade.

That level of...

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