Cold Stone Creamery
50496 Schoenherr Rd, Shelby
(586) 685-2663
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Recent Reviews
Been purchasing cakes from here for multiple years. Unfortunately, this time around was told that the staff cannot write on cakes anymore was told had to order a day in advance. I was told that she was not allowed as an employee to even attempt to write happy birthday on the cake. In case you’re wondering, it was a large cake that costed $40 with plenty of room to write it on!
When I walked into this store I entered into another dimension. The wait was so long, even though there were 3 employees, somehow with just one couple ahead of us it was taking so incredibly long. When my turn finally arrived I ordered the non-dairy chocolate with sprinkles and strawberries. Was a little distraught to see “strawberries” actually means 1 strawberry for $1.09. I spoke up and she added more at no charge. Was also curious about chopping up the non-dairy ice cream...
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When this store does it right, they do a great job! The problem is the inconsistency in them getting it right.
I can update my review when I notice orders are actually proper.
If you go in person and supervise them making your ice cream, you won’t...