Jet's Pizza
2128 Auburn Rd, Shelby
(586) 739-7490
Recent Reviews
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Worst management and service of a Jets Pizza I've ever seen. Employees were fighting and arguing at the top of their lungs in front of all of us customers. When I walked in, they told me that my order would take 10 minutes. I asked again after 10 minutes, and they said my order would be ready soon. I waited for well over 35 minutes. At which point the tall female manager with short black hair approached and told me with a horrible attitude that my order wasn't even started yet and I could wait just like they had made everyone else wait for their orders. She was extremely rude, and when I asked why she said my order would be done in 10 minutes and hadn't let me know it would be even longer she just became extremely rude and malicious with me. I myself have worked as a customer service manager for 25 years and have never once heard anyone speak to customers the way this manager was speaking to me. If this is the way that the manager herself speaks to customers then I think the owner needs to send her back to a customer service training course so she can fix her attitude and be kind and considerate of her customers. The young female cashier that helped me though was extremely kind and that is probably the only good thing I can actually say about this place.
Atmosphere: 1
Food: 1
Service: 1
Pizza was fresh and hot.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 8 Corner Deep Dish Pizza, BBQ Chicken
Pizza is always great, wish they made 4 conner special pizza
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pizza and Salad, 8 Corner Deep Dish Pizza, BBQ Chicken
Horrible customer service! Man up front needs to be fired immediately! Store is still open and won’t take my call in order at 9:30. Then I walk in at 9:31 as I was literally next door. The guy up front says sorry we’re not taking anymore orders. Really?? You’re still open. I just got off work and kids are starving. Mom’s been cooking for Thanksgiving all day and this is how I get treated?? I will never spend another dollar at this location! Hungry howies for the win as they took my order with no issue whatsoever! Howies has better pizza and pricing anyways. Go to Howies
Atmosphere: 1
Service: 1
First visit to this Jets location. Everything was fantastic. Order was correct, crew was nice, and the pizza was amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 4 Corner Pizza
Great Italian Food here and Fantastic Staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wings, Antipasto Salad, 4 Corner Pizza, Chicken Bacon Ranch, Deep Dish Cookies, Thin Crust Pizza, Pizza and Salad, 8 Corner Deep Dish Pizza, Jet's Wings, Spinach & Feta Bread, Jet's Boneless Wings, BBQ Chicken, Thin, Build Your Own Pizza, Pepperoni Pizza, Ham and Cheese Deli Boat, blt, 8 Chocolate Chip Cookie, Gluten Free Pizza, Large Deep Dish
MattI needed to speak to you. I was in the store today at Nov 12 it was scary help Until you resolve this with me, no members of my family will be in your store. That's how rough it was today.
Atmosphere: 1
Food: 1
Service: 1
The best pizza in town!
I always go with the classic BBQ chicken piZZa (no pineapple, as that's not kosher). It's a pretty good pizza, only two issues I would say. 1.) the hard pizza shards from that classic deep dish style end up lacerating my poor pathetic mouth to ribbons. 2.) the sodium content is incredibly high, and I am a fool and end up drinking a ton of water while eating these pizzas, then experience pulmonary congestion and increased micturition. Now i love micturating, but it's no fun micturating all night when you wanna sleep.
Alas, it's a good pizza and a good pizza place. Used to have a lobby to sit down in, not sure what happened to it. It's like walled off or something now. Maybe that's where they keep the bad employees, or the cows they get the pizzas from. Who can say.
Vegetarian options: Plenty of veggies and you can even get them on a pizza. They'll put a salad on a pizza too! Or you can do it yourself. Whatever
Dietary restrictions: They'll bend over backwards to meet your dietary demands. Gluten free soda, gluten enriched pizza sauce, whatever it takes.
Parking: BIG LOT, lots of space.
Kid-friendliness: It's a pizza why bring a kod
Wheelchair accessibility: You could probably get in
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: BBQ Chicken
Is this normal for a 4 corner pizza I didn’t think this was the kids menu. ?
Food: 2
Service: 3
Restaurantji Recommends
Awesome pizza. Pricey but good and taste alot better then others.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Antipasto Salad, 4 Corner Pizza, Thin Crust Pizza, BBQ Chicken, Pepperoni Pizza, Large Deep Dish
This jets never misses a step. Ordered a 8 corner pizza and it was great
Atmosphere: 5
Food: 5
Service: 5
I Freaking Luv me some JETS!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corner Deep Dish Pizza, Antipasto Salad, BBQ Chicken
Great pizza and ranch dressing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corner Deep Dish Pizza, Antipasto Salad, 4 Corner Pizza, Chicken Bacon Ranch, Deep Dish Cookies, Thin Crust Pizza, Pizza and Salad, Build Your Own Pizza, NY Style, Pepperoni Pizza
First visit here and pizza was amazing (HOT and delicious!), and the service I received was wonderful too. Thanks Jets at Auburn and Dequindre - I'll be back! ☺️
Parking: Very near the entrance door parking!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thin Crust Pizza
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