Menchie's Frozen Yogurt
55124 Van Dyke Ave, Shelby
(586) 697-5651
Recent Reviews
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Menchie's Frozen yogurt is a great treat. I like that it has no preservatives and no additives. It has a great variety of flavors. I'm so glad I found a good frozen yogurt place. I also love the friendly staff.
Very good frozen yogurt. Be careful not to go overboard with all the delicious toppings.
They email you a promotion for half off drive 20 minutes away to get there and then tell you that it was only from 3 o’clock to 6 o’clock at this certain location. Pretty petty to send your good customers a deal only to shaft them in the end. I feel bad for the young girl having to explain to customers that they are getting ripped off.
My family came in today to get Bogo ice cream because I got an email for the offer today. We had to stop coming for a while because for a family of 3 it was over $35 for ice cream, so I figured with the deal going on it would be affordable. Wrong … this location only was offering bogo from 3-6 hand written on the sign … such a scam…won’t ever be back.
The owners of this location should be ashamed of themselves. We came here for bogo and when we walked in the young girl at the counter said it ended at 6. Limited hours were never advertised. Instead of the manager being out there to handle annoyed customers, they let this poor girl deal with it. We frequented here quite a bit as we live very close but will never return here again. If you are going to only offer something for a limited amount of time, you should advertise that. Terrible business practice.
The lady in the picture below is actually so sweet, one of the main reasons we visit! She is always so kind to my kids- and I’ve also seen her interact with other customers in the same way. She’s always cleaning and making sure the establishment looks nice. We look forward to seeing her again this week:)
The brunette manager lady is always such a a sweet heart. Very attentive. My kid dumped her entire ice cream on the freshly mopped floor and started crying but the manager lady immediately made her feel better and had her laughing and helped her make a new one. It's always a great experience. Very clean. Will be back
Atmosphere: 5
Food: 5
Service: 5
The lady who said she was the manger was extremely rude with a horrible attitude. She needs to be fired immediately.
Atmosphere: 1
Service: 1
Came in today excited for a sweet treat. Then the lady who claims she’s the “manager” comes out with an attitude, to begin with I wasn’t even rude to Her . She starts cashing me out when she snatched out the money out of my hand and I tell her “ you don’t need to snatch it” then she proceeds to throw the change at me which was totally unnecessary. She wasn’t even out in the front at all until the end which is super unprofessional.
Atmosphere: 1
Service: 1
Good variety of yogurt flavors with varies toppings. A little expensive.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Frozen Yogurt
Restaurantji Recommends
Went to this specific location the other day, the owner/ manager woman was so rude. I think her name was something with a J. Treated her employers poorly as well. No customer service at all. Yogurt was pretty sour too. Would not recommend. Toppings were stale
Atmosphere: 1
Food: 1
Service: 1
My daughter enjoyed her Ice cream! Little over Priced but worth It for her!!
Atmosphere: 3
Food: 5
Service: 4
They used to have more choices of fruit. There was no kiwi last time. But waffle chips are free... and made fresh. Just watch your kids what the pur in their bowls bc everything in your bowl is filled by weight at the end . A lil pricey, but uouvget what you pay for.4.5 stars
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Frozen Yogurt
They reached over and said a tip on my grandma. they dont do anything. love this chain still.
Atmosphere: 4
Food: 5
Service: 1
Alec there helped bring up the service to a 5/5, great guy and super friendly and helpful.The main issue with menchies is just the price is getting a little far out of reach recently. It is even harder since you are not offered taste test sample cups anymore so you commit to a flavor you may not even care for.Still good though for a 4/5 though!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Frozen Yogurt
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