Panera Bread
$ • Cafe, Salad, Soup
Hours:
28681 Telegraph Rd, Southfield
(248) 352-0936
About Panera Bread
Customers' Favorites
Panera Bread Reviews
I stopped by Panera Bread @ 28681 Telegraph in Southfield this wonderful Friday morning.
I arrived at 7:58a.m.
Associate: Ma’am we don’t open until 8:00a.m.
Me: No Problem I can wait.
Associate: You can’t wait at the window- you must drive back around.
Me: Miss there are two cars behind me- will they be asked to drive back around?
Associate: No answer
Me: I proceed to go back around for fear if I placed an order she might do something unseemly.
Me:...read full review
The new guy on the drive thru speaker and also AKA cashier absoultely rocks. Brightened up my day, many thanks.
I just received the worse customer service ever at a Panera restaurant. There was a young man that tried to help me and I really appreciated his help seeing that he wasn't even on the clock. Straight up hood service. There was one guy that had a very smart mouth and was disrespectful and nasty the entire time that I was there. There are so many people that would love to have his job and would appreciate being employed. #UngratefulYoungPeople
Ratings
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | 7AM - 9PM |
Panera Bread offers a mix of experiences, with some praising the friendly staff and quick service, while others feel the quality has declined over time. Customers appreciate the convenience of drive-in options and the accuracy of their orders, although some have noted that service can be extremely slow. Despite this, the food remains a highlight, with menu items like the Teriyaki Chicken & Broccoli Warm Bowl, Creamy Tomato Soup, and the cream of chicken and wild rice soup being comforting favorites. The Panera Bread app provides rewards and free treats, like a birthday cookie. While cleanliness has been a concern at times, the staff, including the friendly Deja and the amazing manager Destinay, contribute to a pleasant atmosphere. Overall, Panera Bread is a reliable option for those seeking a quick and comforting meal, with the added bonus of donating unsold baked goods to a good cause.