Potbelly

Name: Potbelly
Address: 24556 W 12 Mile Rd, Southfield, Michigan, 48034, US
Telephone: (248) 304-4492
Price range: $
Rating: 3

$ • Sandwich Shops, Fast Food, Salad

Hours:
24556 W 12 Mile Rd, Southfield
(248) 304-4492

Menu Order Online

About Potbelly Sandwich Shop

Potbelly, a restaurant without a drive-thru, has mixed reviews. Some customers find it inconsistent, but there are positive experiences, such as excellent service from pleasant and attentive staff. Sandwiches are generally above average and are executed well. This location has one of the better dining areas, which is light and bright. Previous visits were not as good, but it seems that any issues have been addressed. Orders are sometimes not labeled, making it hard to tell which sandwich is which. The store is very nice and clean, and everything tastes delicious. However, recent reviews mention problems with incomplete or incorrect orders, like missing ingredients such as artichoke hearts, roasted red peppers, and cucumbers on the Mediterranean chicken sandwich, or added ingredients like jalapeños, onions, and pickles that were not requested. One customer described their experience as their worst to date, citing slightly cold food and poor service when a fountain drink spilled on them. Overall, while the restaurant offers tasty sandwiches and a clean environment, consistency and accuracy in orders remain concerns.