Potbelly

24556 W 12 Mile Rd, Southfield
(248) 304-4492

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Recent Reviews

this is my second time coming to this location, the first time i got the roast beef sandwich and it was chewy i could not finish it also got the cup of loaded baked potato soup that soup was good. This time i ordered the Mediterranean chicken sandwich it was missing the artichoke hearts, roasted red peppers, and cucumbers, just like the feta those ingredients should have already been included on the sandwich plus whatever else i wanted the sandwich was not complete along with...
It was my worst Potbelly experience to date. The food was slightly cold. Went to get my drink from the fountain and it shot all over me. This happened and then the only associate in the building walked over, saying nothing to us, and put missing spouts on the fountain drink dispenser. No apology. Watched the whole thing go down and did nothing. Won't be back.
The service we received at noon on a weekday was excellent. From the initial order to the checkout, each staff member was pleasant and attentive. The sandwiches were above average for a Potbelly, and the order was executed perfectly. This particular location has one of the better dining areas, light and bright, with windows on two sides. Previous visits to this Potbelly were not nearly as good, but any deficiencies appear to have been addressed.

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