Red Lobster

13999 Eureka Rd, Southgate
(734) 285-0011

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The place was not busy and we still had to wait 20ish mins to be seated. Once seated we didn't recieve our "bread" until after the 2 tables that were sat after us. Other than that food was good and our waitress was nice. My autistic son enjoyed the tank of lobsters. Customer service needs to be a bigger priority here that was a huge disappointment for me.
HORRIBLE. Don't waste your money here, they don't care *at all*. We ordered dinner, waited 10 minutes before a 20 minute drive to pick it up curbside. My partner called to say he arrived and they kept him on hold for 8 minutes until they came back and said they're waiting on biscuits. He waited even longer. I am sick and my meal was a simple coconut shrimp appetizer. Not complicated to pack up whatsoever along with his fish and chips and a salmon dinner for my friend...
It has been over 10 years since I went to red lobster. The last time I ordered lobster, it was raw, spoke to the manager, and the replacement came back raw, uncooked. I swore I would never go back. After hearing of the financial problems, and the eventual closing of this chain, we decided to give it a try one last time. Service was fine, food was surprisingly good, but I did not order lobster. Inside was a shell of its former self, like a ghost town, with only 2 lonely lobster...

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