Tim Hortons

$ • Cafe, Coffee Shops

Hours:
28101 Harper Ave, St Clair Shores
(586) 777-7880

About Tim Hortons

Tim Hortons, a popular coffee and donut chain, receives mixed reviews from customers. While the drive-thru service is praised for its efficiency, the quality of the coffee beverages is often criticized. Some customers find the flavors disappointing, with one reviewer noting the coffee is "depressing in flavor." However, the personalized customer service provided by employees, such as Ashley, is highlighted as a positive aspect of the experience. Overall, Tim Hortons offers a convenient and quick service, but the consistency and taste of their coffee menu items may not always meet customer expectations.

Tim Hortons Reviews

2.1
230 ratings
Restaurantji Rating
5
13%
4
4%
3
2%
2
5%
1
76%
Food
2.4
Atmosphere
1.9
Service
1.8

Share your opinion about Tim Hortons

Restaurantji Rating

Literally the rudest people
Work there! They never have what you want to order.. they “are out”They can’t even make your coffee correct meaning they forget to put a shot of vanilla in it…. EVERY TIME! The girl and if I knew her name I would call her out, she clearly hates her job,was so rude, I ordered something they are always out of seriously yelled at me over the drive through speaker while I was still talking that they were out and then argued with me at the window...read full review

Worst experience at a Donut shop. Lady taking my order had an attitude and was being difficult. I ordered a dozen and a coffee. The Donuts are for kids and she said I couldn't pick what Donuts would be in the dozen. Never had that happen at any Tim Horton before. The coffee was supposed to be large and they gave me a small. No cream no sugar. Unbelievable. Go to the other one down the street.

I just had the worst customer service experience of my entire life at this location. I waited 25 minutes in the drive thru and ordered a pumpkin spice latte and 2 vanilla cream donuts. After I received my order, I took a sip of the coffee and knew immediately that it was not a pumpkin spice latte. It was a black coffee. Then I took a bite of the donut. It was NOT a vanilla cream donut. It was Boston Cream.

Considering I had just waited 25 minutes in line and paid...read full review

Read All Reviews(230)

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Tim Hortons Menu

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Hours

Monday 6AM - 9PM
Tuesday 6AM - 9PM
Wednesday 6AM - 9PM
Thursday 6AM - 9PM
Friday 6AM - 9PM
Saturday 6AM - 9PM
Sunday 6AM - 9PM
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