Arby's has new selections, steak bites, and the Gyro. Both are delicious. The reuban and curly fries are my favorites. This drive through location has very efficient & friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Lee Bemis
Consistent service and food quality over the several years of enjoying your staff and establishment.
Atmosphere: 5
Food: 5
Service: 5
Nicole Lakanen
It’s my birthday this is the third time I’ve gone to this location in the middle of the day and the app says they’re closed. I couldn’t redeem my birthday gift. Rudely refused by crew and manager to correct the situation in any capacity. Only acknowledged as people when we said we weren’t leaving. If they had been nice about it we would’ve been on our way. Scared to even order food for the fact that they’re so rude and would likely do something to it. This location needs to close down and find new staff. Take the time to properly train them and vet the people you have in managerial positions in a service industry. 11-29-2025 11am
Atmosphere: 1
Food: 2
Service: 1
Yana Boholutska
The photo does not correspond to reality, sorry, but it's not tasty. They didn't include the Cherry Turnover in my order at all. I ordered delivery from them.
Scott Fitzgerald
They forgot the ranch for my tendies.
My disappointment is immeasurable and my day is ruined.
Susan Kinney
Stopped in for a few sandwiches. Managed to get the purchase correct and the sandwiches were good. NASTY attitude from employee at the window. I asked for some Arby’s sauce…he handed me four. I asked for some more…handed me 4 more. Then he tells someone else in the kitchen that he had put 6 sauces in the bag and this lady wants like 10 more. Well I just spent $15. On 2 sandwiches and he wants me to feel bad for asking for extra sauce?? He condemns a customer for asking for extra sauce and wants me to feel bad for asking for extra sauce?? I’m not a big Arby’s fan at this location as it is…but this employee needs to wise up as to his loud mouth and nasty attitude has just cost his employer another customer. BTW…your QR code surveys are not working. Otherwise corporate would have heard of this . Arby’s #7922 10/23/25 order # AAD59M9YAEHR Employee OT (Could be a Q) Closed by Employee:Autumn 1 Oh…btw…there was NO SAUCE IN THE BAG!!! So I was right in asking for more sauce. You are an unbelievably poor employee.
Food: 3
Service: 1
Jeramy Walker
Arby's is one of my favorites and where I live there is only one left but I was very disappointed this time the food was warm not fresh and the curly fries were all broken pieces so sad 😢
Atmosphere: 3
Food: 4
Service: 3
Raj
I was here to pick up a delivery for uber and not only did they cancel my order, but when I asked why and tried to get to the bottom of the situation they were extremely rude and unprofessional. They refuse to help the situation, refused to contact the customer, they refused to give me a corporate number so i could figure it out myself and threatened to call the tow truck on me for holding up the drive thru when all they had to do was explain the situation and give me a number for corporate. This went as a cancel strike against my account and im sure its happened to other delivery drivers because they refuse to take accountability and fix the situation. All they cared about was getting rid of me as soon as possible as if I was the one causing the issue. I will NEVER eat here or recommend this place. Their entire staff needs customer service training because what I experienced was unacceptable.
Atmosphere: 1
Food: 4
Service: 1
Kelley McLean
Missing multiple items. Tried to call and get a refund. Well...they don't answer the phone. Nice way to rip people off. Sadly, this was a 2nd chance. Won't be back!!!
Atmosphere: 1
Food: 1
Service: 1
northboy45
Ordered the lg beef and cheddars did not wrap sandwiches just thew them in cardboard container got him to a a soggy mess half discovered catbird bun glued to container bag soaked through tore open getting them out of car will never go back again ! Not an ounce of care given
Sooo good. Classic Beef & Cheddar with potato cakes. Yummy. Staff was great.
Atmosphere: 5
Food: 5
Service: 5
DavidRay Runyon
Need to work on the hand-off process.
Everyone was nice and friendly but... Ordered fires... did not receive. Ordered large lemonade got a small. Asked for sauce with J-bites did not recieve.
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Curly Fries, Greek Gyro
Karen Douglas
Was surprised to discover this location was drive-thru only. Didn't patronize.
Arby's has new selections, steak bites, and the Gyro. Both are delicious. The reuban and curly fries are my favorites. This drive through location has very efficient & friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Consistent service and food quality over the several years of enjoying your staff and establishment.
Atmosphere: 5
Food: 5
Service: 5
It’s my birthday this is the third time I’ve gone to this location in the middle of the day and the app says they’re closed. I couldn’t redeem my birthday gift. Rudely refused by crew and manager to correct the situation in any capacity. Only acknowledged as people when we said we weren’t leaving. If they had been nice about it we would’ve been on our way. Scared to even order food for the fact that they’re so rude and would likely do something to it. This location needs to close down and find new staff. Take the time to properly train them and vet the people you have in managerial positions in a service industry. 11-29-2025 11am
Atmosphere: 1
Food: 2
Service: 1
The photo does not correspond to reality, sorry, but it's not tasty. They didn't include the Cherry Turnover in my order at all. I ordered delivery from them.
They forgot the ranch for my tendies.
My disappointment is immeasurable and my day is ruined.
Stopped in for a few sandwiches. Managed to get the purchase correct and the sandwiches were good. NASTY attitude from employee at the window. I asked for some Arby’s sauce…he handed me four. I asked for some more…handed me 4 more. Then he tells someone else in the kitchen that he had put 6 sauces in the bag and this lady wants like 10 more. Well I just spent $15. On 2 sandwiches and he wants me to feel bad for asking for extra sauce?? He condemns a customer for asking for extra sauce and wants me to feel bad for asking for extra sauce?? I’m not a big Arby’s fan at this location as it is…but this employee needs to wise up as to his loud mouth and nasty attitude has just cost his employer another customer. BTW…your QR code surveys are not working. Otherwise corporate would have heard of this . Arby’s #7922 10/23/25 order # AAD59M9YAEHR Employee OT (Could be a Q) Closed by Employee:Autumn 1 Oh…btw…there was NO SAUCE IN THE BAG!!! So I was right in asking for more sauce. You are an unbelievably poor employee.
Food: 3
Service: 1
Arby's is one of my favorites and where I live there is only one left but I was very disappointed this time the food was warm not fresh and the curly fries were all broken pieces so sad 😢
Atmosphere: 3
Food: 4
Service: 3
I was here to pick up a delivery for uber and not only did they cancel my order, but when I asked why and tried to get to the bottom of the situation they were extremely rude and unprofessional. They refuse to help the situation, refused to contact the customer, they refused to give me a corporate number so i could figure it out myself and threatened to call the tow truck on me for holding up the drive thru when all they had to do was explain the situation and give me a number for corporate. This went as a cancel strike against my account and im sure its happened to other delivery drivers because they refuse to take accountability and fix the situation. All they cared about was getting rid of me as soon as possible as if I was the one causing the issue. I will NEVER eat here or recommend this place. Their entire staff needs customer service training because what I experienced was unacceptable.
Atmosphere: 1
Food: 4
Service: 1
Missing multiple items. Tried to call and get a refund. Well...they don't answer the phone. Nice way to rip people off. Sadly, this was a 2nd chance. Won't be back!!!
Atmosphere: 1
Food: 1
Service: 1
Ordered the lg beef and cheddars did not wrap sandwiches just thew them in cardboard container got him to a a soggy mess half discovered catbird bun glued to container bag soaked through tore open getting them out of car will never go back again ! Not an ounce of care given
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Drive thru lunch in my travel to Traverse City! Food was good and loved my Jamocha shake!
Food: 4
Service: 4
Forgot my cheese cup
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Curly Fries, Mozzarella Sticks, French Dip, Buffalo Chicken Sandwich
Sooo good. Classic Beef & Cheddar with potato cakes. Yummy. Staff was great.
Atmosphere: 5
Food: 5
Service: 5
Need to work on the hand-off process.
Everyone was nice and friendly but...
Ordered fires... did not receive.
Ordered large lemonade got a small.
Asked for sauce with J-bites did not recieve.
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Curly Fries, Greek Gyro
Was surprised to discover this location was drive-thru only. Didn't patronize.
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