BIGGBY COFFEE

1535 S Division St, Traverse City
(231) 714-5004

Recent Reviews

Elizabeth Liz

We visit bigby coffee a lot, just not this location. The staff here were dull and the drinks were not as flavorful as we are used to back home.

Atmosphere: 3

Service: 3

Larry Daniel

I was the only one physically in the store. Person at the the counter said he would be right with my then ignored me for 5 min while he took online orders. Not even bad service just NO

Atmosphere: 1

Food: 1

Service: 1

Vicki Nielsen

Fast and friendly! Great latte!

Thomas Tyson

We are frequent customers. To the point of visiting this establishment multiple times a week. I gotta say today was the worst experience yet. Ordered multiple drinks and went to pay with a $50 bill. Was told they couldn't take it because they didn't have the marker to make sure the bill was real. I said you're kidding right. The young lady said if you don't like it take it up with the owner.. very disappointed in this. You need to do better. Post a sign saying you don't take large bills. Or equip your employees with the tools to do their job.

Service: 1

Byrl Shaver

Great iced tea and coffee & snacks…delicious ?

Atmosphere: 5

Food: 5

Service: 5

DumaDoobie

No drive through is the only downside to this place. Large space inside with a fireplace, a big parking lot, and friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mocha Mocha Coffee

Ryan Mitchell

Had a good experience here, would go again. Was in a convenient spot.

Atmosphere: 5

Food: 5

Service: 5

Brian Eickholt

Good coffees. Employees were a little slow, took three people to cash me out.Busy place too. Easy parking lot.

Pastor Doug

A tall teddy bear and a plain bagel toasted with cream cheese...yumm!

Atmosphere: 5

Food: 5

Service: 5

Zachary Ray

The times Ive been to this location it was always dead yet the store looked unkept and there is just a strange vibe emanating from staff. I now either drive across town or in tourist season I just hit Starbucks.

Atmosphere: 1

Service: 1

Patti Benner

I have had the most excellent service with a smile from all my stops to get coffee on my way into work. They really are so friendly and kind. Highly recommended for coffee and smiles!!

Atmosphere: 5

Service: 5

Recommended dishes: Mocha Mocha Coffee

Zachary R

Workers are unfriendly, store is always filthy and I'm fairly sure I get cheated when I ask for 3 shots in my frappe as the drink at the other Bigby stores in town taste darker/stronger

Tricia Kirby

The gals working Sunday morning on 3/12 were so friendly and fun!

Jack Leask

If I could leave a zero stars as they earned it. Ordered coffee online from the order online tab on their Google page. Trying to make it more efficient so it was ready when I got there. The link drove the order through doordash. After 40 minutes they still haven't started my order. I went inside. The lady at the counter said that oh it's DoorDash. We haven't started any of our door dash orders. I waited another 20 minutes and approach the counter. She said that they still hadn't started any of the orders. You know I watch several customers come and go ordering coffee and their orders being filled and getting their coffee. I explained I'm not a doordash worker. I simply just placed my order from the online link and my son and I have been waiting an hour for our coffee to be made. Meanwhile, you're making coffee for people that ordered an hour after me. She said again that they Have you even got to their doordash orders and I was down on that list so it was going to be a while. Absolutely ridiculous. I get waiting for coffee if they're busy if I'm waiting over an hour because they refuse to start my order and take care of people ahead of me. I've got a problem with that. Such a waste of time and disappointment. Order she should be completed in the order they were received. Since she refused to make my order and kept taking and making new customers orders I had to cancel My order and go to Starbucks

Judy Clennan

I love this brand of coffee. I just cringe that a 24 oz cup is $6.00 inside the coffee house. Needless to say I only on a rare occasion treat myself to a cup outside my home. I do buy the whole bean bags at Sam's Club though. I start with a cup and a smile everyday.

Atmosphere: 4

Service: 4

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