Firehouse Subs
3664 US-31, Traverse City
(231) 421-8236
Recent Reviews
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Good food
Ease of ordering online, order is always right and ready when I ask for a specific time.
Excellent customer service, quick and convenient.
Destiny, alicia and Andrew were super awesome and helpful with everything, only downside was its a little pricey.
people workihg here are doing a perfect job!!
Quick and awesome service! Clean environment and fresh food!!! Get you the Italian you will not be disappointed!!!
Atmosphere: 3
Food: 4
Service: 4
Service at this store sucks. I spent $17 on a sandwich and bag of chips. For this price, I expect my sandwich to come out in the order which my order was placed.instead, I got shuffled back 2 spots (probably behind a workers family or friends who naturally takes precedent. The pickle was right at the edge of the container so when it opened, my pickle hit the floor. Then I have a kid worker needing by me. Instead of hearing an "excuse me", I felt myself being shoved into the counter with an "oops, sorry". The sandwiches are good, but the price with that kinda service makes it hard to find the desire to return. Just sayin...
Atmosphere: 1
Food: 5
Service: 1
Awesome subs
Atmosphere: 4
Food: 5
Service: 5
Excellent subs!
Atmosphere: 4
Food: 5
Service: 5
No eye contact when you walk in. My order sat on a shelf until I brought it to someones attention.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: BBQ Brisket
Restaurantji Recommends
Edit: Here we are AGAIN with the same damn problem. Making one sub at a time is absolutely unacceptable & again, as a door dash driver, I am on a time limit. Just absolutely ridiculous that it's the same issue EVERY. SINGLE. TIME. I've had this problem enough to know that I will decline every order that is offered to me from your establishment. I prefer to work with businesses who actually care & truly strive to make their customers happy. Revamp your selection of evening time employees because let's face it, the ones you have now suck & give your business a horrible name.
When you say my order will be done at 1:23pm yet start the order at 1:29pm. That's TERRIBLE service. Door dashers get paid by the order, not the hour. Thanks for costing me a few deliveries while I sit & wait for this order.
Service: 1
Waited 20 minutes for order and there were no other customers.
Manager hanging out back door smoking.
Loud heavy metal music playing.
Just a horrible experience.
Always sold out of Gluten Free bread :(
Absolutely love firehouse subs! Can't get any better than firehouse! Always have a hard time deciding between the engineer and the turkey bacon ranch ....both are my favorites
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham Turkey Lettuce Tomatoes Cheese Mayo Large Sub, Large Hero Sub, BBQ Brisket, Turkey Bacon Ranch, Firehouse Meatball, Club on a Sub, Submarine Sandwich, Veggie Sub, Engineer, Hook & Ladder Combo, Jamaican Jerk Turkey Combo, Firehouse Chili, Italian
Fire house subs is one of my favorite sandwich places in town. Always a very good sub/ food, their Mac n cheese is excellent and the staff is always very friendly and provide quick service. Great place to stop if you have a short lunch break and need to get in and out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies & Brownies, BBQ Brisket, Turkey Bacon Ranch, Cookie, Hook & Ladder Combo, Chips, Soups, Mac & Cheese
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