Subway
2020 N Garfield Rd, Traverse City
(231) 922-9940
Recent Reviews
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Love it eat fresh all day.
This subway will NOT accept coupons. No the coupon was not expired either
I ordered a chicken sub and they only put sauce on my sandwich.
Food: 1
Foods normal subway, but staff didnt speak English, barely understood it as well. Line was long because of it and they messed up my order because of it, but it wasn't worth the time to try and explain had to leave for work.
Atmosphere: 4
Food: 4
Service: 2
Fast and good
Atmosphere: 5
Food: 5
Service: 5
Drive through isn’t manned, surly service inside, many ingredients missing or not fresh.
Not sure who is managing this location but they should know that this location is getting a reputation as a ‘never again’ experience.
Atmosphere: 2
Food: 2
Service: 2
Steak sandwich on the fly bet yummy 🤤😎
Atmosphere: 5
Food: 5
Service: 5
Ordered a sub through the app and when I arrived they told me I already picked my sub up. No sub no refund!
Atmosphere: 4
Food: 5
Service: 1
Horrible service and management. Ordered online and went to pick up to find they don’t have ingredients and canceled my order for me. This happened the last time I ordered about 6 months ago. Really not worth the trip
Atmosphere: 1
Food: 1
Service: 1
My boyfriend and I placed an online order for pick up. It was 30$ .. we had the order number and made sure that it went through on our debit card. Upon arriving to the store we explained the situation.. very politely and calmly. Showed both the men that were working (couldn’t understand them as they didn’t speak English very well), all of the proof that we ordered it and we paid for it!! The bigger guy didn’t care at all.. he wouldn’t even make us the order without having to pay for it again!!! Told us to call customer service to get it back!!
We were so hungry we left went to the subway on fourteenth and they got us all hooked up!!!
We will never eat at this subway again as long as that guy is there, terrible customer service skills.
⚠️⚠️Check out my screenshots for proof!! Be aware of online ordering through here they will charge you but it may not go through⚠️⚠️
Service: 1
Restaurantji Recommends
Clean space every time I come in, which is frequent. May pop up in maps as a Shell gas station because it's attached to one.
Atmosphere: 5
Food: 4
Service: 4
Every time you go in there as a DoorDash or they expect you to get your own drinks when they are for other customers not your personal food which is unsanitary and unsafe disgusting
Today, they tried to kill me. I've ordered from here before. The service is good when the women are there, but the men are awful, rude and dismissive. Today I placed my usual pickup order, literally the same thing I get every time. But they decided to add onions today. I'm allergic to onions. So I'm about to take a ton of allergy meds and pass out. Not the Saturday I had planned.
Atmosphere: 3
Food: 1
Service: 2
So just a heads up the new staff or owners will handle money with the same gloves they use to make your food. They will touch all of the veggies, really digging their hands in there with the same gloves they just handled cash and change with. I bet they save a ton of money on plastic gloves though. They don’t appear to be following even basic food handling safety procedures anymore so I would think twice before stopping by this location.
Atmosphere: 3
Food: 1
Service: 3
The one on Munson Avenue also never allows you to order subs. What is going on with subways? And why can't we ever order any sub?
Atmosphere: 1
Food: 1
Service: 1
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