Dunkin'
2969 E Big Beaver Rd, Troy
(248) 825-3726
Recent Reviews
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Always consistent with my lattes and donuts for the kids are always nice and soft my fav Dunkin in the area
Atmosphere: 5
Food: 5
Service: 5
Love dunkin donuts, but gotta work on your service. Waiting at the register and 5 workers talking to each other don't say a word to you and just walk by.
Atmosphere: 4
Food: 4
Service: 1
I was not satisfied especially being that I have been going to Dunkin quite frequently lately . I have ordered the same drink several times a roasted white chocolate latte iced with OAT MILK being that I am extremely sensitive to WHOLE MILK with a pump of peppermint mocha substitute the whip cream for cold foam . Well my drink did not taste the same at all there was WHOLE MILK instead of oat milk as I asked and even when I saw chocolate syrup surrounding my cup I told the young lady I didn't want that in my cup she advised that's what I requested but it's not . I didn't even receive the caramel swirl that comes on the drink . I have called the location numerous times with no answer .
No one should have to wait 30 minutes for coffee and a donut, this place sucks
Atmosphere: 1
Food: 1
Service: 1
I go to Dunkin quite a lot and I’ve never had an experience as bad as this one. The workers at the drive thru were rude and trying very hard to rush me with my order. I got the Large Chai Latte with cereal milk and a side of ice, the lady at the window gave me a medium cup of ice and the drink filled the medium cup with none left over. My sister for the Pumpkin Spice Latte and the drink was not filled up in the slightest the whipped cream barely reached the rim of the cup. There was no pumpkin and the drink was mostly sugar and espresso.
Atmosphere: 1
Food: 1
Service: 1
The coffee tasted like water.
I love this dunkin so much. They always make the drinks perfect and are extremely nice!! I would drive passed multiple dunkins to come to this one!!
Atmosphere: 5
Food: 5
Service: 5
No proper management in this store
Coffee was hot and fresh and made right!!! And the bagels that i ordered was actually lightly toasted, they were perfect! Best dunkin around!!!
Atmosphere: 5
Food: 5
Service: 5
They’re really sweet. I always get my charli drink and they make it perfect everytime. My go-to spot. Staff is extremely friendly too!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They got new employees. It’s not going well. Got an ice latte. It was very warm.
Atmosphere: 5
Food: 3
Service: 5
yes I'll take a cup of ice with 2 inches of foam simply because asking for light ice means i get 1/4 of my drink taken away. this is actually insane tbh lmfao
Service was fast! The man at the drive thru was awesome! Great customer service.
Atmosphere: 5
Food: 5
Service: 5
As it's was going to be 100 degrees today, I asked for no frosted nor glazed donuts in my order because it would just melt off. Those were my exact words when ordering. I repeated that when paying. What did I receive? 100% frosted and glazed. I am a regular customer and I am never particular about the donuts in my order but it was disappointing to get to work and discover an oozing mess.
Food: 3
Service: 3
Bunch of scammers at this location, gave me a half-empty drink and said it was “policy”.
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