The employees are very slow, especially between 8 and 12.
Deutscher Nussknacker
A very busy place, so I had to wait some time.
Atmosphere: 5
Food: 5
Service: 3
Jason Warner
Order two drinks hot chocolate and hot chocolate with pepper mint got the chocolate with pepper mint got that drink then took them like 40mins to get the other drink and that one was like luke warm
Atmosphere: 1
Food: 1
Service: 1
Jim Combs
Coffee. Dark Roast black. Nuff said.
Mark Ewert
Very efficient staff, Everyone seems to know their jobs.Nobody standing around doing nothing.
Atmosphere: 5
Service: 5
homan n
Friendly staff, nice vibe. Everything is good.
Atmosphere: 5
Food: 5
Service: 5
Bana Kinaya
This is the worst Starbucks I had ever been in. I waited 42 minutes for a simple drink. Everyone else who was after me got their drinks. But me? when I went to cancel my order, she goes to me. Oh, I pushed it 5 minutes in the queue. Well guess what? After 5 minutes, I didn't receive my order. So I went back again to cancel it. She showed up calling my name, it took me 42 minutes to get my drink !!
Atmosphere: 1
Food: 5
Service: 1
jubilee Krause
I had a very kind barista named Taylor.She went above and beyond for me and the people before me. The rest of the staff were also very kind. They worked fast
BEST Starbucks I’ve visited in Troy so far! The customer service is *chef’s kiss*. So polite, warm and welcoming. Bravo! My only suggestion is that they get the round ice!
Atmosphere: 5
Food: 5
Service: 5
Myke Maupin
The best Starbucks team ever!
Damir
This Starbucks didn’t have the usual energy and welcoming vibe I typically expect. I wasn’t greeted when I walked in, and the person taking orders wasn’t very friendly. I asked about the new protein milk, but the explanation I got was confusing and didn’t make much sense. Service was also on the slower side—I originally went through the drive-thru but came inside hoping to save time, and it wasn’t much faster. Overall, not the best experience compared to other Starbucks locations.
Atmosphere: 2
Food: 5
Service: 2
Richard Taylor
Really poor coffee.
It's that frothy, it's like it has shower gel in it.
Premium prices and crap coffee.
Atmosphere: 1
Food: 1
Service: 1
Carmen Watts
Honestly I would avoid this location at all cost, I waited 25 mins for them to make my order. After notifying them about my order that wasn’t made, it still took them an extra 10 mins for them to NOT make my order. This was a huge inconvenience and a crazy start to the day. This location is extremely slow. I would not go back.
The employees are very slow, especially between 8 and 12.
A very busy place, so I had to wait some time.
Atmosphere: 5
Food: 5
Service: 3
Order two drinks hot chocolate and hot chocolate with pepper mint got the chocolate with pepper mint got that drink then took them like 40mins to get the other drink and that one was like luke warm
Atmosphere: 1
Food: 1
Service: 1
Coffee. Dark Roast black. Nuff said.
Very efficient staff, Everyone seems to know their jobs.Nobody standing around doing nothing.
Atmosphere: 5
Service: 5
Friendly staff, nice vibe. Everything is good.
Atmosphere: 5
Food: 5
Service: 5
This is the worst Starbucks I had ever been in. I waited 42 minutes for a simple drink. Everyone else who was after me got their drinks. But me? when I went to cancel my order, she goes to me. Oh, I pushed it 5 minutes in the queue. Well guess what? After 5 minutes, I didn't receive my order. So I went back again to cancel it. She showed up calling my name, it took me 42 minutes to get my drink !!
Atmosphere: 1
Food: 5
Service: 1
I had a very kind barista named Taylor.She went above and beyond for me and the people before me. The rest of the staff were also very kind. They worked fast
Atmosphere: 5
Food: 5
Service: 5
Starbucks always has amazing coffee!☕️
Atmosphere: 5
Food: 5
Service: 5
Good location and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
BEST Starbucks I’ve visited in Troy so far! The customer service is *chef’s kiss*. So polite, warm and welcoming. Bravo! My only suggestion is that they get the round ice!
Atmosphere: 5
Food: 5
Service: 5
The best Starbucks team ever!
This Starbucks didn’t have the usual energy and welcoming vibe I typically expect. I wasn’t greeted when I walked in, and the person taking orders wasn’t very friendly. I asked about the new protein milk, but the explanation I got was confusing and didn’t make much sense. Service was also on the slower side—I originally went through the drive-thru but came inside hoping to save time, and it wasn’t much faster. Overall, not the best experience compared to other Starbucks locations.
Atmosphere: 2
Food: 5
Service: 2
Really poor coffee.
It's that frothy, it's like it has shower gel in it.
Premium prices and crap coffee.
Atmosphere: 1
Food: 1
Service: 1
Honestly I would avoid this location at all cost, I waited 25 mins for them to make my order. After notifying them about my order that wasn’t made, it still took them an extra 10 mins for them to NOT make my order. This was a huge inconvenience and a crazy start to the day. This location is extremely slow. I would not go back.
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