Tropical Smoothie Cafe
$$ • Juice Bars & Smoothies, Wraps
Hours:
57290 Van Dyke Ave, Washington
(586) 207-1070
Customers' Favorites
Tropical Smoothie Cafe Reviews
Smoothies are fine.. but there needs to be some training videos on CUSTOMER SERVICE for a certain brunette working the drive-thru.Rude employee, who did not say a word to me at the window, simply stuck that credit card pole contraption thing in my face looking for a tip. The other time I went, a brown-haired boy was working- so nice & polite… but that girl. Tuh
Almost everything is great when I order from here. But there’s an issue, every time I get drive thru or delivery they NEVER include a straw. Even if I get an edible straw (they still charge me) I don’t get it with my smoothie. This has happened about 6 times. It’s still great and is reliable for everything else but they don’t include the straws even if you PAY for them.
Ratings
Menu
Hours
| Monday | 7AM - 9PM |
| Tuesday | 7AM - 9PM |
| Wednesday | 7AM - 9PM |
| Thursday | 7AM - 9PM |
| Friday | 7AM - 9PM |
| Saturday | 8AM - 9PM |
| Sunday | 9AM - 9PM |
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Those card readers at the drive-thru have GOT TO GO! Run the card like every other place, everywhere. I gather that the use of these is to "answer the question" and give a tip... Which is ridiculous to start with. I went along for months with that, gave tips, but NEVER got a thank you for doing so. No I select "no tip" and just get a more rude attitude (even compared to the "no thank you" for previous tips given!). The card reader is awkward and difficult to do for some of...read full review